Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Ski Famille Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/ski-famille | Feefo

A apresentar todos os 138 comentários

Cliente fiável

6 years ago

Disappointing but saved by really excellent childcare.

The 5 star aspect of the holiday was the child care and we would return just for this. The chalet hosting was not in the same ballpark. The kids food was poor in particular there was no additional...

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Ben

Ski Famille

6 years ago

Thanks for taking the time to leave us a review. I'm sorry to hear your comments regarding certain aspects of your holiday. Angela in our Guest Relations department will be in contact regarding this.

Data de compra: 25/01/2020

E Wright

Hampshire

6 years ago

O que E Wright disse sobre Ski Famille:

Relaxation for all the family.

Excellent break for all the family, wonderful hosts and the nannies were brilliant.

Ben

Ski Famille

6 years ago

Thanks for the review Elliot. We're glad you had a relaxing week and the host and nannies in La Plagne looked after you and your children.

Data de compra: 04/01/2020

Nicola Turner

6 years ago

O que Nicola Turner disse sobre Ski Famille:

Fantastic chalet, great location and Iovely staff

Great chalet, lovely location and very helpful childcare & catering staff. We have been on lots of family ski holidays in the past with competitors and I would say this has the edge on the rivals. ...

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Ben

Ski Famille

6 years ago

Thanks for the 5 stars Nicola. We're really happy you had a great time in Chalet Marjorie and it's always great to hear such positive comments on our Les Gets team and overall service. We hope to see you again soon!

Data de compra: 25/01/2020

Jennifer Porter

6 years ago

O que Jennifer Porter disse sobre Ski Famille:

A holiday for everyone, kids and Adults had an amazing time

Excellent service, couldn't fault it, far exceeded our expectations

Ben

Ski Famille

6 years ago

Thanks for the review Jennifer and we're glad both you and the kids had a great week. We hope to see you again soon!

Data de compra: 11/01/2020

Karmit Michaeli

6 years ago

O que Karmit Michaeli disse sobre Ski Famille:

Accommodating

Ben

Ski Famille

6 years ago

Thanks for the review Karmit. We're glad you had an enjoyable week in Chalet Faucon in Les Bruyeres.

Data de compra: 25/01/2020

Cliente fiável

6 years ago

Very good value for money

Excellent service all round. Great chalet, fabulous chalet hosts and great resort.

Ben

Ski Famille

6 years ago

Many thanks for your review. We're glad you had a fantastic time in Chalet Bogart in Les Gets. Best wishes!

Data de compra: 21/12/2019

Cliente fiável

6 years ago

Brilliant trip

Couldn’t recommend enough.

Ben

Ski Famille

6 years ago

Thank you so much for your five-star review. We are delighted you had a great trip!

Data de compra: 21/12/2019

Annette

Christchurch

6 years ago

O que Annette disse sobre Ski Famille:

Brilliant holiday

Did everything well. Food excellent including coping with gluten free diet. Staff great

Ben

Ski Famille

6 years ago

Hi Annette, thanks so much for your review. We're glad you enjoyed the food and our chalet staff ensured you had a brilliant holiday.

Data de compra: 14/12/2019

Cliente fiável

6 years ago

Amazing experience

Top quality service all round! Best family holiday we have had 😃

Ben

Ski Famille

6 years ago

Thank you for your review. We're so pleased to hear you enjoyed your stay and look forward to welcoming you again soon! Best wishes.

Data de compra: 21/12/2019

Hannah Stringer

6 years ago

O que Hannah Stringer disse sobre Ski Famille:

We will be booking again!

The service from the customer service team to the phone to check what time we’d be arriving at the chalet, to the food for the week and the nannies taking our daughter off to ski school. We can’t...

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Ben

Ski Famille

6 years ago

Thanks so much for your kind words Hannah. We're so glad your family had a great holiday and hope to see you in the mountains again!

Data de compra: 21/12/2019

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Ski Famille Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?