Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Simplicity Cremations Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,434 comentários

Mrs Elissa Baird

Verificado pela Feefo

5 years ago

O que Mrs Elissa Baird disse sobre Simplicity Cremations:

great company

very kind and sympathetic but efficient at the same time. can't fault them.

Cliente fiável

Verificado pela Feefo

5 years ago

Stress free, kind/considerate representatives from start to finish re plan

Website easy to navigate and all three representatives I have spoken with to date re setting up the plan, confirmation that 'all' has been recevied via post and information update required via the...

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Ms Carol Rushmer

Verificado pela Feefo

5 years ago

O que Ms Carol Rushmer disse sobre Simplicity Cremations:

Excellent other than communication!

they were brilliant on the day of the Funeral, everything was as i had hoped, very professional, organised and conducted with due dignity, but prior to that when i phoned to speak to my account...

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Sally

Simplicity Cremations

5 years ago

Thank you for taking the time to leave your 4* review. If you have any concerns at all that you would like to discuss, please do not hesitate to contact the Client Relations Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m.

Mr Neil Davies

Verificado pela Feefo

5 years ago

O que Mr Neil Davies disse sobre Simplicity Cremations:

Sympathetic, efficient - could not fault them

Simplicity Cremations provided a sympathetic, efficient service which I could not fault. What impressed me most was the fact that they use the services of a local Funeral Director who again could...

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Sally

Simplicity Cremations

5 years ago

Thank you so much for your 4* review. If you have any concerns at all that you would like to discuss, please do not hesitate to contact the Client Relations Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m.

Mr Neil Davies

5 years ago

The only reason I did not give a 5 star rating was that I was told at the outset that I would receive a telephone call immediately after the cremation had taken place. This did not happen and I had to phone the Crematorium several times before I was told that the ashes were ready for collection.

Cliente fiável

Verificado pela Feefo

5 years ago

Excellent service!

The service provided by all was excellent from start to finish. Having used the service twice within the space of 16 months- for my Dad last year and my Mum this year, I am overwhelmed by the...

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Cliente fiável

Verificado pela Feefo

5 years ago

straightforward online application process.

The service seems to be efficient and adequate.

Cliente fiável

Verificado pela Feefo

5 years ago

Simplicity's service has excelent from the first call were the rep helped me all the explaining in detail on what they do to updates through an email of when my partner was cremated and when to...

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Jill Goulding

Verificado pela Feefo

Chichester

5 years ago

O que Jill Goulding disse sobre Simplicity Cremations:

Brilliant service

They listened to me, took on board exactly what I said I wanted and found exactly the plan to meet those requirements and at a price which suited me. They explained carefully how the plan worked. It...

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Mrs Brenda Lugg

Verificado pela Feefo

Folkestone

5 years ago

O que Mrs Brenda Lugg disse sobre Simplicity Cremations:

Highly recommend

Good choice of plans to suit everyone. Easy to set up and very easy payment plans. Great customer service, felt really comfortable talking about my own funeral. Will definitely recommend to anyone...

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Mrs Carole Cooper

Verificado pela Feefo

5 years ago

O que Mrs Carole Cooper disse sobre Simplicity Cremations:

Very very professional

The staff are so friendly, helpful and above all professional. Explained everything clearly and ensured I fully understood the whole process. Couldn't fault -have used their services after my father...

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Simplicity Cremations Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?