Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Simplicity Cremations Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,434 comentários

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Not the service that I was expecting or led to beleive in.

Communications are very poor and NOT as stated in Item 4 of the confirmation e-mail received immediately following the making of arrangements. This states that "We will send you an e-mail on the day...

Saiba mais

Sally

Simplicity Cremations

8 years ago

Dear Mr Jenkinson,

Thank you for your review.

I am very sorry to hear that you are disappointed with the service you have received from Simplicity Cremations.

I will be looking in to this further and will contact you once my enquiries are complete.

Kind regards,

Sally Harvey

Client Service Manager

Cliente fiável

Verificado pela Feefo

8 years ago

Great information and would recommend to all friends

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your review.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Verificado pela Feefo

Upper Pendock

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

No problems and straightforward with a minimum of fuss

Hope not!

Sally

Simplicity Cremations

8 years ago

Dear Mr Lousada,

Thank you for your review.

Kind regards,

Sally Harvey

Client Service Manager

Cliente fiável

Verificado pela Feefo

8 years ago

Restectful

Restectful,supportive and professional in a very difficult time. Informed all the way about how things would progress.

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for taking the time to leave a review.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

very good all straight forward

very respectful and helpful service they provide is special

Sally

Simplicity Cremations

8 years ago

Dear Mr Took,

Thank you for your feedback.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Its your decision

Cremation can take a long time to happen..up to one month..I did not have to wait that long but I was not aware of this before I used there service..after creamation it takes days before they collect...

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Sally

Simplicity Cremations

8 years ago

Dear Mr Sinclair,

Thank you for leaving feedback about the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Cliente fiável

Verificado pela Feefo

8 years ago

sympathetic staff

i found the staff very sympathetic , were able to answer my countless questions at a very difficult time ,,,their prepaid plans have everything that will be needed when the time comes , i am pleased...

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Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for taking the time to review the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Verificado pela Feefo

Falmouth

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

A good experience

Would I buy again - very reassuring that they are so positive of a next life. An excellent service if somewhat slow to sign up. This is important to someone of my age. I am very pleased with them and...

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Sally

Simplicity Cremations

8 years ago

Dear Mr Michie,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

Cliente fiável

Verificado pela Feefo

8 years ago

The whole process was carried out in a very sensitive and caring manner. Just what was required.

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Excellent, professional, caring service.

This was the perfect service for our family. Excellent website with clear details and instructions. Easy to follow process. Considerate, professional staff. Have (sadly) used the service twice in the...

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Sally

Simplicity Cremations

8 years ago

Dear Mrs Power,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

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Simplicity Cremations Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?