Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Simplicity Cremations Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,434 comentários

Cliente fiável

Verificado pela Feefo

8 years ago

First class service with no complications.

A very straight forward process with no complications and the service provided was seamless from start to finish. Many thanks for your valued assistance at a difficult time.

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Good service but not given 5 stars as had to ring up for info twice.

Trusted Customer

Verificado pela Feefo

Liskeard Cornwall

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

I would most definitely recommend Simplicity Cremation.

At what was a most difficult time the staff member I spoke to was both sympathetic and very helpful. They helped to make a very stressful situation easier to cope with.

Cliente fiável

Verificado pela Feefo

8 years ago

Excellent

My mother wanted a completely no fuss cremation. No service, no flowers , no religeon etc. Simplicity did just that for us , giving us choice to change things should we wish to. We were kept infomed...

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Cliente fiável

Verificado pela Feefo

8 years ago

Excellent service

Excellent service, very friendly and professional all the way through the process

Sally

Simplicity Cremations

8 years ago

Thank you for your review.

Cliente fiável

Verificado pela Feefo

8 years ago

I would like to give you more as your service was very good , but I have not heard from the funeral director as to whether my mother has been cremated and when I was going to recieve her ashes . I...

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Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for leaving a review.

I am very sorry for the lack of communication from Simplicity Cremations.

I have made some further enquiries into this and will email you separately.

Kind regards,

Sally Harvey

Client Service Manager

Cliente fiável

8 years ago

I was contacted by the local funeral director last friday 1 6 2018 and he brought my mother's remains the same day . I spoke to him about the fact that i was going to be told the day that my mother's cremation was to take place , and that did not happen , he was going to pass my comments on . He was very sympathetic and everything has now been resolved . Thank you for your reply .

Sally

Simplicity Cremations

8 years ago

Thank you - I am pleased to hear the matter is now resolved.

Cliente fiável

Verificado pela Feefo

8 years ago

I can not put into words. I would use them again and would be the first to recommend

Sally

Simplicity Cremations

8 years ago

Thank you for your review.

Cliente fiável

Verificado pela Feefo

8 years ago

Polite and respectful

Everyone has been so polite and helpful and made it very easy to sort everything out. We are now looking at taking out a pre payment plan with yourselves so our children will have peace of mind too.

Sally

Simplicity Cremations

8 years ago

Thank you for you review.

Cliente fiável

Verificado pela Feefo

8 years ago

Simplicity were very good and have been helpful throughout, it’s the funeral directors they pass the organising onto I had problems with. I live a distance from where my mother passed so the funeral...

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Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your review.

I am very sorry to hear of the problems you have experienced with the nominated funeral director.

I will be looking into this further and will contact you via email once my enquiries are complete.

Kind regards,

Sally Harvey - Client Service Manager

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Caring, thoughtful and very sympathtic

They were very sympathetic, Gail who came and saw me was lovely, totally understanding and put my mind at rest that Roy would be looked after with his cremation

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Simplicity Cremations Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?