Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Simplicity Cremations Comentários

https://www.simplicity.co.uk/

Simple, affordable funerals to suit you and your budget

Serviço

classificações no último ano

A apresentar todos os 2,434 comentários

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Efficient and courteous, thoroughly explained all aspects of the funeral plan

Cliente fiável

Verificado pela Feefo

6 years ago

Thanks you for your kind aspalety wishes you all the best

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Value for money’s

Just made the whole experience comforting

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Robotic service

My frequent contacts seemed to be dealt with by a call centre. Agents were polite ~ so they were OK at answering the phone. However, I found that they were not "thinking" for themselves and...

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Sally

Simplicity Cremations

6 years ago

Thank you for your review. I am sorry to see that you were unhappy with the service provided. A member of our client Relations will be in contact with you today to discuss your concerns further. Kind regards.

Cliente fiável

Verificado pela Feefo

6 years ago

So simple....

Omg..... what a service. I'm not a very technical person....in fact I avoid most of today's technology but I'd heard of Simplicity Cremation and really wanted to know more so I bit the bullet and...

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Trusted Customer

Verificado pela Feefo

Torquay

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

It was made very easy for me to take out a policy with you

Excellent customer service you staff are great very friendly and professional I set up a plan when I asked to upgrade it was no problem. A very easy and pleasant experience Thank you

Cliente fiável

Verificado pela Feefo

6 years ago

You didn't let us know in advance when she was being cremated so we could

You should have told us when she was being cremated so we could think about her. We still don't know when it happened.

Sally

Simplicity Cremations

6 years ago

Thank you for your review. A member of our Client Relations Department will contact you this morning to discuss your concerns.

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

helpfull

these people help you with any problems that may arise at this stressfull time so many thanks to you all thank you wendy

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

Overall very pleased

Professional, helpful. Policy taken out over the phone. Very willing and able to answer all my questions. Appears I think to be a fair prices for services offered

Trusted Customer

Verificado pela Feefo

6 years ago

O que Trusted Customer disse sobre Simplicity Cremations:

An imperfect solution-let down by multiple communication failures

The communication was very bad sometime you gave the impression you did not know what you were doing You mis laid a document I sent , I was promised multiple calls back which only happened after I...

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Sally

Simplicity Cremations

6 years ago

Thank you for your review. I am sorry that you are unhappy with the service that you have received. Someone from our Client Relations Team will be in touch with you to discuss your concerns further.

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