Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Shield Total Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo

MM

Mr Alan Miller

Verificado pela Feefo

3 years ago

O que Mr Alan Miller disse sobre Shield Total Insurance:

As above

Quick, efficient and competitive.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Alan, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and that your enquiries were dealt with quickly and efficiently. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 31/07/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

not Very impressed

I have asked for a paper copy for which I have not received this is now our fourth week of waiting this also happened last year

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, I am sorry to hear that that you have not received the best service. We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 29/07/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Great caravan insurance

Your representative was very helpful & managed to sort out a better deal

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were very helpful. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 22/08/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Ongoing customer

Always a friendly service, good value for money my only bugbear, I do think that Shield should have notified their customers who pay on a continuous direct debit that this may not be available at...

Saiba mais

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one, and our representatives are friendly. We are always working on improving our services and your feedback is muchly appreciated Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 20/08/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

In all honesty the professionalism did it for me hands down, polite knew exactly what they were representing and did it in the best time I’ve seen in my life , for that reason I insured my van and...

Saiba mais

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. and our representatives dealt with you enquiries in a professional and timely fashion. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 17/08/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Easy to deal with good value for money

Excellent service very helpful staff good prices

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and your received excellent service from our helpful representatives. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 11/08/2022

0

DB

Doctor Paul Bartlett

Verificado pela Feefo

3 years ago

O que Doctor Paul Bartlett disse sobre Shield Total Insurance:

Good value for money and have been very adaptable / help full

Good value for money and have been very adaptable / help full especialy when insuring a trailer

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that our representatives were helpful and our rates are competitive. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 15/08/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Daylight robbery!

Last year I had combined tent and trailer insurance for about £75. This year they've split the policy in two. Meaning one policy for the tent and another for the trailer, both now about £77 each....

Saiba mais

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. I am sorry to hear you were not happy with the change to our Tent & Trailer policies this year, and can appreciate it has increased your premiums. We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 14/08/2022

0

MA

Mr Neil Ashmore

Verificado pela Feefo

3 years ago

O que Mr Neil Ashmore disse sobre Shield Total Insurance:

Great

I would definitely recommend this company policies are well presented and the people are very helpful and knowledgeable.

Oliver Sinclair

Shield Total Insurance

3 years ago

Hi Neil, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 09/08/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Pain free and timely

While the process is painless and timely, I have yet to receive my new documents despite 2 phone calls requesting they are sent out.

Oliver Sinclair

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that purchase was a smooth one. I am sorry to hear you have not yet received your policy documents. We always aim to send these out as quickly as possible. If you could please contact us by phone or email, we will rectify this for you as soon as we can. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 14/04/2022

0

Shield Total Insurance Comentários

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoEasy to deal with, competitive quotes and a speedy responce

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoContinually waiting for paper copy of insurance had to phone three times last year to get any joy

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoExcellent insurance cover

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoStill a competitive price

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoVery helpful and sold me exactly what I asked for. No sugar coating no pressure.

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoGood price good product would recommend in future

TrailerOutros comentários a este produto (41)Ver Web site do ProdutoA Simple and quick phone call with clear reminder emails for when it will run out A+++++++

TrailerOutros comentários a este produto (41)Ver Web site do ProdutoI said it so all above. I won't repeat myself

TrailerOutros comentários a este produto (41)Ver Web site do ProdutoAlready have recommended the company previously

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoHoliday home insurance, only query is that despite several years claim my annual premium increases annually.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?