Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Shield Total Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo

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Mr Philip Miller

Verificado pela Feefo

2 years ago

O que Mr Philip Miller disse sobre Shield Total Insurance:

Disappointed policy increase

I have been a Shield customer for many years. I am moving house and need to put my caravan in secured storage. This has increased my premium significantly. The storage is on a secured unit with...

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Lindsey

Shield Total Insurance

2 years ago

Hi Philip, Following the change of address & change of storage, the new storage used does not meet the insurers requirements for secure storage versus keeping it at home on the driveway and as such has resulting in a small increase. I am sorry to hear that that you are not happy with the service received following the changes made to your policy. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 03/04/2023

0

MP

Mr Frank Probert

Verificado pela Feefo

3 years ago

O que Mr Frank Probert disse sobre Shield Total Insurance:

Very easy to talk to

Lindsey

Shield Total Insurance

2 years ago

Hi Frank, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 25/03/2023

0

MP

Mr Roy Perkins

Verificado pela Feefo

Nottingham

3 years ago

O que Mr Roy Perkins disse sobre Shield Total Insurance:

Good company

Albeit this years renewal price has increased it remains good value. Always pleasant to deal with over the phone and importantly they answer the phone promptly. The bottom line is, as with all...

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Lindsey

Shield Total Insurance

2 years ago

Hi Roy, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our preventatives are pleasant and efficient. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 20/04/2023

0

MK

Mrs Margaret Kenny

Verificado pela Feefo

3 years ago

O que Mrs Margaret Kenny disse sobre Shield Total Insurance:

Always helpful with anything you want to know. Would definatley recomend them.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 11/04/2023

0

MS

Mr Richard Sage

Verificado pela Feefo

WHITCHURCH BRISTOL

3 years ago

O que Mr Richard Sage disse sobre Shield Total Insurance:

absolute rubbish. LED ME TO BELIEVE FOR 3 MNTHS THAT MY CLAIM WAS OKAY THEN THE UNDERWRITERS REFUSED IT.

Lindsey

Shield Total Insurance

2 years ago

Hi Richard, I am sorry to hear that that you have not received the best service following your claim. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 19/03/2023

0

Cliente fiável

Verificado pela Feefo

3 years ago

Quick and easy all sorted in a couple of minutes. Lovely chap to talk to.

Brilliant. Very good

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was quick and easy. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 31/12/2022

0

ME

Mr Wayne Edwards

Verificado pela Feefo

3 years ago

O que Mr Wayne Edwards disse sobre Shield Total Insurance:

The individual on the call was polite and efficient

Knowledgable and efficient

Lindsey

Shield Total Insurance

2 years ago

Hi Wayne, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was knowledgeable and efficient. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 11/04/2023

0

Cliente fiável

Verificado pela Feefo

3 years ago

CarVan insurance

Been a good service all round. Very helpful. Happy to help

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and you received an al round god service. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 05/04/2023

0

MS

Mr David Sargent

Verificado pela Feefo

3 years ago

O que Mr David Sargent disse sobre Shield Total Insurance:

very helpful

Always been very helpful and informative would highly recommend them

Lindsey

Shield Total Insurance

2 years ago

Hi David, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was helpful and informative. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 02/04/2023

0

Cliente fiável

Verificado pela Feefo

3 years ago

Straightforward renewal

It was fine - nothing negative to report.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 04/03/2023

0

Shield Total Insurance Comentários

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoDisappointed with price increase. I’m a loyal customer who has never made a claim

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoVery easy to renew insurance

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoGood to deal with. Always pleasant and efficient

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoAlways helpful with anything you want to kbow.

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoCHARGED ME £21 FOR ADMINISTION WHEN THEY KNEW CLAIM WAS REFUSED

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoBrilliant thanks. Quick response from them. Thankyou very much.

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoExcellent Value for money purchase

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoGood price great service by them

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoFill our needs perfectly, would highly recommend

TrailerOutros comentários a este produto (41)Ver Web site do ProdutoA supplier would have to go the extra mile to get 5 stars from me. This wasn't relevant with a renewal of insurance cover

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?