Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Serendipity Diamonds Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

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Des O'Loughlin

Verificado pela Feefo

West Sussex

5 years ago

O que Des O'Loughlin disse sobre Serendipity Diamonds:

Highly recommended

Would give 10 out of 5 if possible. From the original contact to the conclusion of our purchase Serendipity showed outstanding customer service and attention to detail. They were attentive to our...

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Emily Austin

Serendipity Diamonds

5 years ago

Hello, Thank you so much for leaving us a review on the service you received from Serendipity. It was an absolute pleasure to meet you both and help along the way. Please feel free to get in touch anytime if you need anything! Best wishes for you both, Emily and the Serendipity Diamonds Team

Avaliações de produtos

Data de compra: 07/12/2020

0

DP

Derek Pool

Verificado pela Feefo

5 years ago

O que Derek Pool disse sobre Serendipity Diamonds:

Best thing I ever did

Brilliant, friendly, really helpful

Avaliações de produtos

Data de compra: 14/12/2020

0

FC

Francis Chandler

Verificado pela Feefo

5 years ago

O que Francis Chandler disse sobre Serendipity Diamonds:

Faultless, full of praise for the shop, made us welcome and couldnt help us enough. Totally recomend..

Emily Austin

Serendipity Diamonds

5 years ago

Hello, Thank you so much for leaving us a review. This has been a pleasure to read! It was lovely to meet you both and best of wishes for your future plans. Best Wishes Emily

Avaliações de produtos

Data de compra: 20/11/2020

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Cliente fiável

Verificado pela Feefo

5 years ago

Excellent service lovely ring great customer service would certainly recomm

Excellent service, lovely ring ,great customer service would highly recommend.

Emily Austin

Serendipity Diamonds

5 years ago

Hello! Thank you for leaving us a review today, this has been a pleasure to read. It's brilliant to hear you were happy with our service, it was an absolute pleasure to help, and you know where we are if you need anything in future at all. Best Wishes Emily and the Team at Serendipity Diamonds

Avaliações de produtos

Data de compra: 19/10/2020

0

PS

Paul Swailes

Verificado pela Feefo

5 years ago

O que Paul Swailes disse sobre Serendipity Diamonds:

Amazing experience with fantastic people who keep you informed all the time

The fantastic people there always make you feel as though you are important and they keep you informed all along the process.

Drina Shephard

Serendipity Diamonds

5 years ago

Thank you for taking the time to leave such a lovely review, we are so pleased you enjoyed your experience with us. It was an absolute pleasure to have been able to help you along the whole process. If you ever need anything in the future please do not hesitate to get in touch. With best wishes Drina and the Team at Serendipity Diamonds.

Data de compra: 28/10/2020

0

Cliente fiável

Verificado pela Feefo

5 years ago

The best experience

The customer service was amazing. Gave me step by step details about my fiancé wedding band. The shipping was very quick and prompt as well. I would definitely give them my services again.

Emily Austin

Serendipity Diamonds

5 years ago

Hello, Thank you for taking the time to leave us a review in the service from Serendipity! I am so pleased to hear you were happy with everything, it was an absolute pleasure to help along the way. All the very best wishes for your future plans, Emily and the Serendipity Team

Data de compra: 09/10/2020

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JA

Julie Attrill

Verificado pela Feefo

isle of wight

5 years ago

O que Julie Attrill disse sobre Serendipity Diamonds:

Amazing customer service

Customer service is amazing they make you feel very special. Happy to give you time and show you lots of designs

Emily Austin

Serendipity Diamonds

5 years ago

Hello, Thank you for leaving us a review on our service today. This has been a pleasure to read. The whole team were delighted to help along the way. Please get in touch if you ever need anything else.

Avaliações de produtos

Data de compra: 05/10/2020

0

JK

John Keeling

Verificado pela Feefo

Otford

5 years ago

O que John Keeling disse sobre Serendipity Diamonds:

Quality Service & attention

Excellent communications and attentive service. Phone calls and emails were first class.

Emily Austin

Serendipity Diamonds

5 years ago

Good Afternoon, Thank you for leaving us a review today. The whole team were delighted to help along the way. And we are pleased to hear you are happy with the service provided. Please feel free to get in touch anytime in future if you need anything at all. Best Wishes Emily and the Team at Serendipity Diamonds

Avaliações de produtos

Data de compra: 23/09/2020

0

Cliente fiável

Verificado pela Feefo

5 years ago

Excellent customer service and a top quality product

Emily

Serendipity Diamonds

5 years ago

Hello, Thank you for taking the time to leave us a review on the service you received from Serendipity. We are pleased to hear you are happy with everything, it was an absolute pleasure to help. All the very best for your future plans Emily and the Team at Serendipity

Avaliações de produtos

Data de compra: 11/09/2020

0

RR

Rhea Ravindran

Verificado pela Feefo

5 years ago

Suportes multimédia carregados

Ver todos os (5) suportes multimédia

O que Rhea Ravindran disse sobre Serendipity Diamonds:

Amazing Experience

I had a absolutely amazing experience with Serendipity Diamonds. I wanted to find the perfect ring for my partner and the team at Serendipity Diamonds were extremely helpful with sending pictures and...

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Emily

Serendipity Diamonds

5 years ago

Hello, Thank you so much for leaving us a review today on the service you received. Wow, thank you for your kind comments. It was an absolute pleasure to help and provide additional information from the start of your enquiry. It's so lovely to see some of your pictures from your order also. It was a pleasure to help along the way, and big congratulations to you both again. If you need anything in future at all please let us know. Best Wishes Emily

Avaliações de produtos

Data de compra: 14/09/2020

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Serendipity Diamonds Comentários

Emily, 6 Claw, Diamond Solitaire Ring, Diamond 0.20ct Set Shoulders, Set Client's Stone, Created in PlatinumOutros comentários a este produto (1)Ver Web site do ProdutoExquisite and magical ring way beyond our dreams.

Emerald cut solitaire engagement ring, 0.40cts, created in PlatinumOutros comentários a este produto (1)Ver Web site do ProdutoThe ring was a little smaller than I thought it would be, but my girl friend loved it.

Fully set, RB Eternity Ring, 1.00ct total, F/G, VS, created in PlatinumOutros comentários a este produto (1)Ver Web site do ProdutoWife is over the moon with her ring.

Tickled Blue01, Created in 18ct WG, 0.10ct, FVS1Outros comentários a este produto (1)Ver Web site do ProdutoExcellent service, great customer service lovely ring highly recommend this company

1ct Rainfall Bubble Ring, created in Platinum, Centre Stone 0.50cts(30307875 IGR Cert)Outros comentários a este produto (3)Ver Web site do ProdutoIt’s absolutely stunning I love it

Preloved, 9ct Multi Gemstone Ring, Yellow Gold, Size QOutros comentários a este produto (1)Ver Web site do ProdutoGood condition and accurate description. Very beautiful!

Diamond Halo Pendant, 0.30cts, G, VVS2, created in PlatinumOutros comentários a este produto (1)Ver Web site do ProdutoThe necklace and pendant is great quality as was the presentation box

Brighstone, traditional court, medium weight wedding ring, created in platinum, 6mm, elvish engravingOutros comentários a este produto (6)Ver Web site do ProdutoLoved loved loved the ring and it was designed to perfection! Thank you!

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?