Excellent website! Easy to use. The item ordered was promptly sent and was packaged in such a way as to prevent any damage even with possible rough handling.
Avaliações de produtos
Data de compra: 15/11/2023
0
Partilhar
MH
Mary Hannah
2 years ago
O que Mary Hannah disse sobre Scientifics Direct Inc:
The reindeer does not go together well. The ears and antlers keep falling off even though I have snapped them in place. The voice is not soothing. When I wrote that I was dissatisfied I was told...
Saiba mais
Beth Czerwonka
Scientifics Direct Inc
2 years ago
Hello,
Thank you for your review.
Upon reviewing your account and the details of your return, I understand there might have been some confusion in the communication process. Initially, it was mentioned that the reason for return was dissatisfaction with the product itself, which typically falls under the category of buyer's remorse, where the responsibility for return shipping rests with the customer as per our policies.
Subsequently, when you indicated that the product was damaged, we promptly offered a full refund and advised you to dispose of the product. We sincerely apologize for any confusion or inconvenience caused during this process. Our aim is to ensure a smooth and satisfactory experience for all our customers, and it's regrettable that we fell short of achieving this in your case.
Thank you for your understanding and for taking the time to share your feedback with us.
Sincerely,
Beth C
Customer Service Manager
Cliente fiável
2 years ago
Once we had clarification, you handled my concern promptly. Thank you.
Data de compra: 15/11/2023
0
Partilhar
CJ
Carol Johnson
2 years ago
O que Carol Johnson disse sobre Scientifics Direct Inc:
Ordering online is quick and easy. My items were shipped quickly an everything arrived in good condition.
Tyler Jones
Scientifics Direct Inc
2 years ago
Fast shipping is a priority for us, thank you!
Data de compra: 20/11/2023
0
Partilhar
RE
Richard Robert Erickson
Pennsylvania
2 years ago
O que Richard Robert Erickson disse sobre Scientifics Direct Inc:
Very easy to order from website. Description of CHEM 2000 set was accurate.
Tyler Jones
Scientifics Direct Inc
2 years ago
That is great to hear! Please let us know if you have any questions.
Scientifics Direct has a great selection on gifts for kids and adults. Our family has a lot of geeks and nerds and the gifts are spot on. The delivery was quick and the shipping costs reasonable....
Saiba mais
Tyler Jones
Scientifics Direct Inc
2 years ago
That is so amazing to hear! Thank you so much for choosing Scientifics Direct! Please let us know if you have any questions or need help with anything.
Avaliações de produtos
Tyler Jones
Scientifics Direct Inc
2 years ago
It's our favorite time of year!
Tyler Jones
Scientifics Direct Inc
2 years ago
We're so happy you were able to find the perfect gift!
Tyler Jones
Scientifics Direct Inc
2 years ago
Sounds like a win-win!
Tyler Jones
Scientifics Direct Inc
2 years ago
We appreciate the great feedback.
Data de compra: 17/11/2023
0
Partilhar
LC
Laura Clark
2 years ago
O que Laura Clark disse sobre Scientifics Direct Inc:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
