Merchant Logo

Santa's Lapland Comentários

Classificado
Excecional
Serviço
4.8
/5
Produto
4.5
/5

5

4

3

2

1

66

2

3

0

1

72

classificações no último ano

A apresentar todos os 312 comentários
CA
Caroline
14 days ago
Data de compra: 16/08/2025
O que Caroline disse sobre Santa's Lapland:
Booking experience
Bill who we spoke to on the phone was extremely helpful and informative giving a breakdown of what is included and the itinerary of the adventure.
Merchant Logo
Atlanta
Santa's Lapland
14 days ago
Thank you for your kind feedback! We're so glad to hear that Bill was able to provide such helpful and informative guidance. It's great to know the breakdown and itinerary gave you a clear picture of the adventure ahead. If you have any other questions or need further details, feel free to reach out! - Atlanta
0
Partilhar
Cliente fiável
16 days ago
Data de compra: 11/08/2025
Telephone was answered quickly and consultant was very knowledgeable. Whole process was very smooth
Merchant Logo
Atlanta
Santa's Lapland
14 days ago
We are so glad to hear you had a smooth and easy booking process! Have a great trip. - Atlanta
0
Partilhar
PA
Paul
1 month ago
Data de compra: 29/07/2025
O que Paul disse sobre Santa's Lapland:
A very good clear and understanding service.
Merchant Logo
Katie
Santa's Lapland
20 days ago
Hello Paul, Thank you for leaving us with this amazing review. Have a magical time in Lapland! - Katie
0
Partilhar
SU
Susan
Liverpool
1 month ago
Data de compra: 25/07/2025
O que Susan disse sobre Santa's Lapland:
Very helpful lady
Easy to book, helpful knowledgeable lady
Merchant Logo
Katie
Santa's Lapland
20 days ago
Hello Susan, Thank you for your wonderful 5-star review. Wishing you a magical trip! - Katie
0
Partilhar
CO
Colin
Maldon
1 month ago
Data de compra: 09/07/2025
O que Colin disse sobre Santa's Lapland:
Great customer service
Amy was able to make sense of my accommodation requirements, without sounding like I as expecting too much. Great service.
0
Partilhar
ST
Stacie
2 months ago
Data de compra: 30/06/2025
O que Stacie disse sobre Santa's Lapland:
So helpful in everyway. Answered any questions I have.. Alice has gone above and beyond for our trip.
0
Partilhar
CA
Carolyn
Australia
2 months ago
Data de compra: 30/05/2025
O que Carolyn disse sobre Santa's Lapland:
Booking Streamlining
Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.
Merchant Logo
Katie
Santa's Lapland
2 months ago
Hello Carolyn, Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process. We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful. We’ll certainly take this on board as we continue to enhance the experience. - Katie
0
Partilhar
PA
Paul
3 months ago
Data de compra: 27/05/2025
O que Paul disse sobre Santa's Lapland:
Easy booking process
Agent was very knowledgeable gave me all the information i needed. Explained all options.
0
Partilhar
GE
Georgie
Australia
3 months ago
Data de compra: 21/05/2025
O que Georgie disse sobre Santa's Lapland:
Excellent customer service
Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.
Merchant Logo
Katie
Santa's Lapland
3 months ago
Hi Georgie, Thank you for your wonderful review and kind words regarding our destination expert, Guy. We really appreciate you taking your time to leave us with this fantastic review! Wishing you an amazing trip! - Katie
0
Partilhar
Cliente fiável
3 months ago
Data de compra: 21/05/2025
Very positive booking experience
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

Ler todos
Merchant Logo
Katie
Santa's Lapland
3 months ago
Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie
0
Partilhar
Acerca de Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
Ler todos
Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
Award

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

Porquê confiar nas avaliações da Feefo?

Acerca de Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.