Gate was damaged probably by deliver driver. Also gate where nailed was splintered. Gate was sent back but was dealt with very well by customer service.
First delivery was short of one package. Some of the wood was also damaged. Contacted customer service who were excellent and replacements and missing order items were dispatched. The quality of the...
All good. Lady on the phone when I had a problem due to a mistake by me was excellent. She should be held up to many other companies as an example of how to deal with customers in a friendly and...
Saiba mais
Avaliações de produtos
Data de compra: 10/05/2023
0
Partilhar
VJ
Vicky Jordan
2 years ago
Insatisfeito com a entrega
O que Vicky Jordan disse sobre Ruby Group:
Having to chase orders up then arrive damaged . Will not use again
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.