Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.
Serviço
0
/5
Produto
0
/5
5
4
3
2
1
0
0
0
0
0
0
classificações no último ano
Ruby Group já não é um cliente ativo da Feefo
A apresentar todos os 3,310 comentários
MD
Malcolm Donaldson
2 years ago
Satisfeito com a entrega
O que Malcolm Donaldson disse sobre Ruby Group:
Delivered expediently
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Good communication. Nice price and helpful staff . Personally living in Scotland they come here when haveb a load something to consider if need Wood quickly but if don't mind waiting it's great
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your cladding - it looks great!
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
They were fast, efficient and completely hassle free. They couldn't have been any better.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Avaliações de produtos
Data de compra: 26/02/2024
0
Partilhar
KC
Kris Cook
2 years ago
Satisfeito com a entrega
O que Kris Cook disse sobre Ruby Group:
Needed a gate that was oversized and found these guys. Totally impressed with the quality and speed of delivery of the item and the client was very happy thank you.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Data de compra: 06/02/2024
0
Partilhar
Cliente fiável
2 years ago
Satisfeito com a entrega
Excellent servive, delivered on time, good communication.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
The product is good. The delivery was thrown onto our drive, no-one rang the bell and the photo of proof wasn't our property!
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your review. Your feedback means a lot to us. I am so sorry that the driver did not ring the doorbell or try to contact you, this is our policy that all drivers should do this. I have passed this onto the Logistics Manager to ensure this does not happen in the future. Please forgive this mistake and do let us know if there is anything else we can do for you!
Many thanks again
Genei
Very good service- quick delivery of quality fence rails.
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your fence rails
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Great product that exceeded my expectation because the price was brilliantly competitive
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate.
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Never having done a full re-clad before I was not sure what to order in terms of the most cost effective lengths for the project. Sent a drawing to them and they were able to put together the best...
Saiba mais
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. The Photos look great!
Please let us know if there is anything else we can help you with.
Many thanks again
Genei
Customer Support
Poor customer service. Told gates were due to delivered, I had to contact them when they weren’t and it because the transport had broke down, which seems to be a regular occurrence after reading...
Saiba mais
Adam Fiddy
Ruby Group
2 years ago
Hello there,
Thank you for taking the time to write us a review. I am sorry you feel you could only give us one star, it is our ambition that we provide a 5 star service to all our customers. I am sorry that this did not appear to happen on this occasion. I have looked into this for you and can see that you were sent a notification that the driver had broken down, which is always unfortunate when this happens, we were told that the driver might be able to complete their route depending on how quickly the repairs could be done. We then informed you that when the driver advised us that they could not complete the route, your delivery would be with you Monday Morning instead. I am so sorry for this unfortunate delay, this was not within our control but we are terribly sorry for the inconvenience this may have caused you.
Many thanks and sorry again
Genei
Customer Services
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.