Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Royal Academy of Arts Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

GU

Guest

North London

10 years ago

O que Guest disse sobre Royal Academy of Arts:

Easy to order, inexpensive to buy, a joy to behold.

Wonderful to be able to get a print of this work of art so easily and cheaply.

Avaliações de produtos

Data de compra: 28/07/2016

0

Cliente fiável

10 years ago

Outstanding

Very swift service

Avaliações de produtos

Data de compra: 24/07/2016

0

GU

Guest

Durham

10 years ago

O que Guest disse sobre Royal Academy of Arts:

Prompt with orders - very pleased with purchase

Avaliações de produtos

Data de compra: 23/07/2016

0

Cliente fiável

10 years ago

Woolly service!

After a rocky start the office sorted out our order extremely well.

Lucy

Royal Academy of Arts

10 years ago

Thank you for letting us know your feedback following your recent order.

We're glad that you're pleased with our service, and please do feel free to get in touch with any further questions or comments for us at mailorder@royalacademy.org.uk or on 0800 634 6341 to ensure that as a Friend of the Royal Academy you receive your 10% discount when you shop online.

Avaliações de produtos

Data de compra: 22/07/2016

0

GU

Guest

Staffordshire

10 years ago

O que Guest disse sobre Royal Academy of Arts:

Efficient .Poster arrived very promptly and well wrapped.

Avaliações de produtos

Data de compra: 22/07/2016

0

Cliente fiável

10 years ago

Quick and well packed

Avaliações de produtos

Data de compra: 21/07/2016

0

Cliente fiável

10 years ago

Happy with service

Small order, easily ordered online and relatively quickly delivered. Thank you!

Avaliações de produtos

Data de compra: 22/07/2016

0

Cliente fiável

10 years ago

Excellent service from Royal Academy Shop. Products were ordered online and received in 48 hours. They were well packaged and of high quality.

Lucy

Royal Academy of Arts

10 years ago

Thank you for taking the time to review ordering from the Royal Academy's online shop. We are happy to hear that your delivery time was quick and you are enjoying the wonderfully colourful range accompanying our David Hockney: 82 Portraits and 1 Still-life exhibition.

We hope that you will also equally enjoy any future orders, and thank you for your support of the RA.

Avaliações de produtos

Data de compra: 21/07/2016

0

GU

Guest

Guildford, Surrey

10 years ago

O que Guest disse sobre Royal Academy of Arts:

happy with the cards

Am delighted with the cards but felt that it was a shame that I could not use my membership of the RA to get a discount.

Lucy

Royal Academy of Arts

10 years ago

Thank you very much for your review of our new David Hockney Portraits Playing Cards, and we are sorry to hear that you were not able to redeem your 10% Friends Discount online.

We have now refunded you the £2, and please allow 3 working days for the funds to appear in your account.

To ensure you receive the online code for future shopping, we recommend you email friends@royalacademy.org.uk to be added to their e-newsletter list.

Thank you again for supporting the RA and we wish you luck in all your card games this Summer.

Avaliações de produtos

Data de compra: 23/07/2016

0

GU

Guest

Wargrave

10 years ago

O que Guest disse sobre Royal Academy of Arts:

Service excellent

Everything was economically packed and came quickly and in good condition . The on-line chat was very helpful when I placed my order.

Avaliações de produtos

Lucy

Royal Academy of Arts

10 years ago

Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.

We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:

https://shop.royalacademy.org.uk/refunds-and-returns/

Also, please do get in touch with any questions at all either at mailorder@royalacademy.org.uk or on 0800 634 6341

Lucy

Royal Academy of Arts

10 years ago

Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.

We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:

https://shop.royalacademy.org.uk/refunds-and-returns/

Also, please do get in touch with any questions at all either at mailorder@royalacademy.org.uk or on 0800 634 6341

Lucy

Royal Academy of Arts

10 years ago

Thank you for your feedback and your very prompt response to today's email checking if you would like a full refund including postage costs.

We are happy to hear that you find the items fun and would like to keep them, despite their size being not as expected. The price does reflect the printing and cutting costs of this intricate item, however we will be looking into this cost as we are keen to always meet expectations and offer excellent products. Please see our Refunds and Returns policy below just in case you do change your mind:

https://shop.royalacademy.org.uk/refunds-and-returns/

Also, please do get in touch with any questions at all either at mailorder@royalacademy.org.uk or on 0800 634 6341

Data de compra: 20/07/2016

0

Royal Academy of Arts Comentários

David Hockney 'Arrival Of Spring' PosterMais avaliações deste produtoVer Web site do Produto

Jennifer Durrant Continua ApronMais avaliações deste produtoVer Web site do ProdutoStriking design, lovely colours

David Hockney 'Arrival Of Spring' PosterMais avaliações deste produtoVer Web site do ProdutoGREAT - waiting to frame it.

Striped Wool ScarfMais avaliações deste produtoVer Web site do ProdutoLove the quality and design.

Multi Image Poster: David Hockney RA 82 Portraits and 1 Still-LifeMais avaliações deste produtoVer Web site do ProdutoGood quality and value .

Small Lemon TumblerMais avaliações deste produtoVer Web site do Produto

Small Sea Foam TumblerMais avaliações deste produtoVer Web site do Produto

Small Cobalt TumblerMais avaliações deste produtoVer Web site do ProdutoSizing of glasses was very variable in the cobalt

Tess Jaray Mystery ConfessionMais avaliações deste produtoVer Web site do Produto

David Hockney RA Catalogue: 82 Portraits and 1 Still-LifeMais avaliações deste produtoVer Web site do Produto

Medium Hardback Notebook: David Hockney RA 82 Portraits and 1 Still-LifeMais avaliações deste produtoVer Web site do Produto

Fruit on a Bench Greetings CardMais avaliações deste produtoVer Web site do Produto

Portraits by David Hockney RA Panoramic PostcardMais avaliações deste produtoVer Web site do Produto

Striped Top Portraits by David Hockney RA Panoramic PostcardMais avaliações deste produtoVer Web site do Produto

David Hockney Portraits Playing CardsMais avaliações deste produtoVer Web site do ProdutoLove the pictures on the cards

Ai Weiwei Pop-Out Mini NotebookMais avaliações deste produtoVer Web site do ProdutoIn terms of value for money this was very small for the price. I bought it and Two others and felt let down by the quality and size. The concept was excellent but not executed well enough for the...Saiba mais

Jackson Pollock Pop-Out Mini NotebookMais avaliações deste produtoVer Web site do ProdutoIn terms of value for money this was very small for the price. I bought it and Two others and felt let down by the quality and size. The concept was excellent but not executed well enough for the...Saiba mais

Grayson Perry Pop-Out Mini NotebookMais avaliações deste produtoVer Web site do ProdutoIn terms of value for money this was very small for the price. I bought it and Two others and felt let down by the quality and size. The concept was excellent but not executed well enough for the...Saiba mais

Albert Irvin A5 Blue Canvas NotebookMais avaliações deste produtoVer Web site do ProdutoLoved the cover and will use the notebook. Priced reasonably.

Art Graf Watercolour GraphiteMais avaliações deste produtoVer Web site do ProdutoHave used it already - very pleased with it.

5 Hole SharpenerMais avaliações deste produtoVer Web site do ProdutoSome of the blades could have been sharper but a useful addition to my studio table.

RA A4 Paper PackMais avaliações deste produtoVer Web site do ProdutoGood value - lovely paper.

Camels Julian Trevelyan RA Christmas Card Pack of TenMais avaliações deste produtoVer Web site do ProdutoGood quality cards - wish I could afford more!

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?