Royal Academy of Arts Comentários

Thank you for getting in touch with us. We're glad to hear that your order went smoothly, but we apologise that you weren't able to redeem your 10% Friends discount online.

This has now been refunded to you, and please allow up to 3 working days for the funds to become available.

Also, to receive your Friends discount on online purchases in the future you can find your code in the Friends email newsletter. Please contact the Friends team (friends@royalacademy.org.uk) who will be able to add you to the list. 

I hope that this helps, and please do let us know if you have any further queries.

Thank you very much for taking the time to send us your feedback, as all advice enabling us to improve our website is very appreciated.

We sincerely apologise that you found the website slow, but were pleased to hear that you found the order worth persevering for.

Based on customer feedback, we are continually working on developments so we hope that your next visit will be much more enjoyable.

Please feel free to get in touch with any further comments or questions, also, either at mailorder@royalacademy.org.uk or on 0800 634 6341 Mon-Fri 9am-6pm.

Thank you for letting us know all your feedback following your recent order from the Royal Academy.

Your feedback is very appreciated, and we sincerely apologise that you found the website and phone line frustrating to use. Hopefully, your next order with us will be much smoother, however if you were able to email us further details of your experience to mailorder@royalacademy.org.uk we would be very grateful to receive your advice for future improvements.