Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Roger Platt Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 266 comentários

Cliente fiável

Verificado pela Feefo

1 day ago

Mr Carlo Di Lucia

Verificado pela Feefo

ESP

3 months ago

O que Mr Carlo Di Lucia disse sobre Roger Platt:

Sale process start

Very good for now.

Lucy Mawer from Roger Platt

Roger Platt

10 days ago

Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Feedback and Support Team.

Mr Carlo Di Lucia

8 days ago

Very bad, no feedback at all after 3 months, I have no news about the `process unless I ask directly.

Mr Rastislav Zdravkovic

Verificado pela Feefo

GBR

12 days ago

O que Mr Rastislav Zdravkovic disse sobre Roger Platt:

Great and fast service

Brilliant, fast and transparent services! Recommended

Lucy Mawer from Roger Platt Burnham

Roger Platt

11 days ago

Thank you so much for the kind words and recommendation! We strive to provide fast and transparent services for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

Lucy Mawer from Roger Platt

Roger Platt

11 days ago

Thank you for your kind words! We strive to provide excellent and efficient services for our customers. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

20 days ago

Excellent service

Excellent. Always helpful and knowledgeable.

Lucy Mawer from Roger Platt

Roger Platt

18 days ago

We are thrilled to hear that your experience with our team was excellent! Our goal is to always provide helpful and knowledgeable service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

22 days ago

Lucy Mawer from Roger Platt Lower Earley

Roger Platt

17 days ago

Many thanks for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

Lucy Mawer from Roger Platt

Roger Platt

17 days ago

Thanks for your 5* review. Kind regards, Lucy, Customer Feedback and Support Team

Mr & Mrs Penney

Verificado pela Feefo

GBR

28 days ago

O que Mr & Mrs Penney disse sobre Roger Platt:

Would fully recommend.

Wonderful, very friendly and kind. Giving brilliant advice and honest response from our questions.

Lucy Mawer from Roger Platt

Roger Platt

27 days ago

Thank you so much for the positive review! We are delighted to hear that you found our team to be friendly and knowledgeable. We always strive to provide honest and helpful advice to our customers. It means a lot to us that you had such a wonderful experience. Kind regards, Lucy, Customer Feedback and Support Team

Ms Amandeep Kaur Chana

Verificado pela Feefo

GBR

1 month ago

O que Ms Amandeep Kaur Chana disse sobre Roger Platt:

Great Communication and Excellent Support

Chandi Rajora and Roger Platt provided an excellent service throughout my mortgage process. Communication was clear, professional, and timely from start to finish. They made everything easy to...

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Lucy Mawer from Roger Platt Burnham

Roger Platt

1 month ago

Thank you for your amazing 5* review! We are thrilled to hear that Chandi and Roger went above and beyond to make your mortgage process smooth and stress-free. We pride ourselves on clear and timely communication, as well as providing excellent support and expertise. Thank you for choosing us and recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

Lucy Mawer from Roger Platt

Roger Platt

1 month ago

We are thrilled to hear that Chandi and Roger provided you with a smooth and stress-free mortgage process. We strive to provide clear and professional communication and we are glad that you found it easy to understand. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

1 month ago

Thank you Rivaan!

Rivaan was helpful, professional, responsive and patient.

Lucy Mawer from Roger Platt Burnham

Roger Platt

1 month ago

Thank you for your kind words! We strive to provide exceptional service and it's always a pleasure to hear when we are meeting those goals. Kind regards, Lucy, Customer Feedback and Support Team

Lucy Mawer from Roger Platt

Roger Platt

1 month ago

We are thrilled to hear that Rivaan provided such great service. We pride ourselves on our team's professionalism and dedication to our customers. Kind regards, Lucy, Customer Feedback and Support Team

Cliente fiável

Verificado pela Feefo

1 month ago

Great Support during Home Search

5 Star...professional and thorough.

Lucy Mawer from Roger Platt Burnham

Roger Platt

10 days ago

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

Lucy Mawer from Roger Platt

Roger Platt

10 days ago

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

Cliente fiável

Verificado pela Feefo

1 month ago

Helpful with mortgage process

Roger platt have been very helpful through out my ongoing mortgage process especially Daniel Appleby my mortgage broker/ advisor has been astonishingly helpful. With me bombarding him with messages...

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Lucy Mawer from Roger Platt Lower Earley

Roger Platt

12 days ago

Thank you for choosing Roger Platt and for sharing your experience! Daniel is a dedicated and dependable advisor and we are proud to have him on our team. We will make sure to pass along your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

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Roger Platt Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?