Great service from initial contact, installation and after sales. Everyone was so friendly and helpful.
Avaliações de produtos
Data de compra: 05/02/2019
0
Partilhar
KS
Karl Simmons
Verificado pela Feefo
7 years ago
O que Karl Simmons disse sobre Roché Awnings:
Wiring was not properly surveyed and so at this point our awing still does not work the fitters dropped the mounting bracket which very heavy damaging our patio and window frame. Accidents happen but...
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Jamie
Roché Awnings
7 years ago
Thank you for time on the phone and sorry again for the issues you've faced. As discussed, we will do our best to get this resolved for you as soon as possible so that you can start using your awning. Please do let me know if there is anything else we can do to assist in the meantime. Jamie, Customer Care.
Avaliações de produtos
Jamie
Roché Awnings
7 years ago
Thank you for the feedback and I'm glad to hear the overall process was good for you. We do appreciate that the price increase from our suppliers Markilux can come as a surprise. We try our best to provide notice of this in advance so that you aren't effected, but appreciate more notice could of been provided in this case, and this is something we will look in to. Jamie, Customer Care
Quick and efficient. Accommodated our different requests and were professional in their approach and explanations.
Jamie
Roché Awnings
7 years ago
Thank you for the great review! I have passed your comments on to our team and look forward to helping you again in the future. Jamie, Customer Care
Avaliações de produtos
Jamie
Roché Awnings
7 years ago
Great to hear that the Markilux 6000 is exceeding your expectations. Hopefully it helps you make the most of the Summer months! Jamie, Customer Care
Data de compra: 14/02/2019
0
Partilhar
FO
Ford
Verificado pela Feefo
7 years ago
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
O que Ford disse sobre Roché Awnings:
pre installation service was excellent installation start on appointed date and even through one set of wall brackets were missing we were having two awnings installed the missing bracket were...
The initial visit to asses our needs was very good. The salesman was very knowledgeable and discussed several options to give us the best solution. We visited the factory - staff were again helpful...
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.