Although I was aware that my order was placed too late for next day delivery, Richard took the time to contact me to advise me of this and the next morning also added an extra item on to my order...
Roast and Ground are an extremely efficient company. Nothing is ever too much trouble. If we need a certain product they will endeavour to find it for me. Good customer service!
Generally good service and always good quality products. Occasionally slow at replying to emails and once had a issue with products not in stock for a few weeks. Other than that, all experiences have...
On any day, hundreds of Roast & Ground customers are serving thousands of our drinks. We offer the latest and best coffee machines, plus the service contracts and expert engineers to ensure everyone has delicious coffee whenever it’s needed.
Great customer service is integral to what we do. Our set-up, support services and maintenance contracts keep machines in tip-top condition. In London, our fully-trained engineers will be on site to fix any issues within a few hours of callout.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
On any day, hundreds of Roast & Ground customers are serving thousands of our drinks. We offer the latest and best coffee machines, plus the service contracts and expert engineers to ensure everyone has delicious coffee whenever it’s needed.
Great customer service is integral to what we do. Our set-up, support services and maintenance contracts keep machines in tip-top condition. In London, our fully-trained engineers will be on site to fix any issues within a few hours of callout.
