Efficient. The operators I spoke to were friendly and helpful as were those at the airport
Riviera Travel
Riviera Travel
9 days ago
Hello,
Thank you for sharing your positive experience with us. We are delighted to hear that our team provided such helpful and friendly support throughout your journey.
Avaliações de produtos
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are glad to hear that you enjoyed the visits with our local guides, but we are sorry that certain aspects of the itinerary and dining did not fully meet your expectations. We value your insights as we continually work to improve our guests' experiences.
Kind regards,
Riviera Travel
It was very disappointing as I could not get through for four weeks to ask simple questions about my upcoming trip comma although I understood this was because the staff had to sort out the problems...
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Riviera Travel
Riviera Travel
9 days ago
Hello, Thank you for sharing your feedback with us. We are sorry to hear about the difficulties you faced reaching our team ahead of your holiday, and we appreciate your patience during such a busy period. We value your continued support and look forward to providing you with a much smoother experience on your upcoming trip to Malta.
Avaliações de produtos
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you enjoyed the stunning room and balcony during your time with us, though we are sorry to learn that certain aspects of the dining and evening amenities did not fully meet your expectations. We appreciate you sharing your constructive feedback with us regarding your experience, and we will take your comments on board as we continually look for ways to enhance our holidays.
Kind regards,
Riviera Travel
Same coach driver throughout the tour. Prompt & safe driver. Kathryn the tour guide was always available to answer any questions & she was very knowledgeable.
Riviera Travel
Riviera Travel
9 days ago
Hello,
We are delighted to hear that you enjoyed such a wonderful experience on your tour, with knowledgeable guidance and safe travel throughout.
Avaliações de produtos
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your wonderful feedback about your recent experience with us. We are delighted to hear that you enjoyed the holiday so much and appreciate your helpful suggestion regarding the itinerary.
Kind regards,
Riviera Travel
I received very good service from both the tour leader and the company
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to let us know about your recent travels. We are thrilled to hear that our team and tour leader provided you with such a wonderful level of service.
Avaliações de produtos
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing such positive feedback about your recent travels with us. We are delighted to hear that you enjoyed a well organised holiday and appreciated the itinerary and accommodation. We look forward to welcoming you back on another journey in the future.
Data de compra: 27/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
10 days ago
Excellent - as it should be
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that your experience met your expectations and look forward to welcoming you on another journey soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
10 days ago
Thank you for your feedback. We are delighted that you enjoyed your Burgundy, the River Rhône & Provence cruise.
We appreciate your comments regarding the onboard quizzes and the atmosphere in the lounge. We aim to offer a varied entertainment programme and a welcoming environment for all guests, and your observations are noted.
We hope to have the pleasure of welcoming you on board again in the future.
Thank you for taking the time to share such a wonderful rating with us.
We are delighted to know you had a great experience and we look forward to having the pleasure of welcoming you aboard again soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing such detailed feedback about your recent holiday with us. We are delighted to hear that you enjoyed the cultural highlights, the group dining experiences, and the exceptional support from your guide. We also appreciate your constructive suggestions regarding the hotel location and the schedule towards the end of the trip, as this valuable input helps us continually refine our itineraries.
Broadly it was perfect but I do wonder why I couldn't add my Eurostar membership number to my booking. I asked Riviera and they explained it was because it was a group booking. Would be nice if they...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for you 4* review!
We are delighted to hear that you had a wonderful overall experience with us, though we certainly understand your feedback regarding the ticketing process. We appreciate you bringing this to our attention as we continually look for ways to enhance our booking features for future travel.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* review !
We are delighted to hear that you had such a wonderful time on your cruise and enjoyed meeting so many lovely people, as well as experiencing the visit to Versailles. Thank you for sharing your positive feedback with us, and we look forward to welcoming you back on another trip soon.
The planning that went into the itinerary, from hotels, to transport, to local guides was exemplary.
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* review !
We are delighted to hear that you had such a wonderful experience with our travel planning and thoroughly enjoyed every aspect of your holiday.
Avaliações de produtos
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* star review!
We are delighted to hear that you had such a wonderful and well-managed experience on your journey with us. It is fantastic to know that our team, accommodations, and excursions met your expectations so thoroughly.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.