Service was good, especially helpful when our original flight was cancelled and we had to fly from a different airport
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you had such a positive experience and that our team could provide helpful support when your travel plans unexpectedly changed. Thank you for taking the time to share your feedback with us.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you had such a wonderful holiday and enjoyed the variety of excursions and comfortable accommodations. Thank you for taking the time to share your positive experience with us.
Kind regards,
Riviera Travel
Hello,
Thank you for taking the time to share your wonderful five-star feedback with us. We are always delighted to know when our travellers have a fantastic experience with our services.
Kind regards,
Riviera Travel
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for your fantastic feedback. We are delighted to hear that you enjoyed exploring such a wonderful destination and appreciated the variety of our excursions and the company of your fellow travellers.
Kind regards,
Riviera Travel
Hello John,
Thank you for taking the time to leave such a wonderful rating. We are delighted to know that your experience with us was so positive, and we look forward to welcoming you on another journey soon.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Hello John,
Thank you for sharing such a detailed and wonderful review of your experience with us. We are delighted to hear that you thoroughly enjoyed the scenery, service, and excursions on your holiday, and we appreciate your valuable feedback regarding your time in Porto and the administrative support you received before departure.
Kind regards,
Riviera Travel
Disappointed that the assistance at the airport at departure by a representative didn't happen. Nor the distinctive luggage labels either.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're sorry to hear that the airport experience did not meet your expectations. Whilst our representatives are not responsible for providing mobility assistance, as this is arranged directly with the airline, it is not clear from your comments whether a representative was unavailable or whether the assistance provided did not meet your expectations. Should you wish to provide further details, we would be happy to investigate this further.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed your holiday overall. However, we're sorry to learn that the three included dinners at local restaurants did not meet your expectations. We value your feedback and will ensure your comments are shared with our Product Team for review as they continue to evaluate and enhance our holiday experiences.
Thank you for your review.
We're delighted to hear you had a great holiday and that your Tour Manager and local guides helped make your experience so enjoyable.
We also appreciate your feedback regarding some of the early morning starts. Comments such as these are valuable and will be shared with our Product Team for consideration.
We hope to welcome you on another Riviera holiday soon.
Thank you for your review.
We are delighted to hear you had a great holiday and that you enjoyed your time away from home. Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip and appreciated the guidance of our Tour Manager.
The main feeling you want from a service provider is that you are being looked after and if there are any issues that need to be resolved then you rely on someone to help you. This was evident on...
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such positive feedback about your recent holiday with us, following on from your wonderful experience with us last year. We are delighted to know that you felt well looked after and supported throughout your travels, and we look forward to welcoming you back again soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review.
We are delighted to hear that you enjoyed such a wonderful holiday and appreciated the warm hospitality from the team during your time away with us.
Data de compra: 18/09/2026
0
Partilhar
SY
Sylvia
Verificado pela Feefo
MLT
4 days ago
O que Sylvia disse sobre Riviera Travel:
Excellent
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the itinerary, the hospitality, and the guidance provided throughout your trip, and we truly appreciate your kind recommendation.
Data de compra: 21/09/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
4 days ago
The tour manager was welcoming, kind and helpful, driver was excellent, and tour guide was very friendly and helpful
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such wonderful feedback about your recent travels with us.
We are delighted to hear that our team provided such a welcoming and excellent service throughout your journey.
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback about your recent travels with us. We are delighted to hear that you enjoyed the beautiful scenery and appreciated the support of our team during your journey. We look forward to welcoming you back on another trip soon.
The bus transport was excellent.
The tour guide did lack information and on more than one occasion recommended we use “google” for answers to our questions.
The hotels were very nice however the...
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Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
We appreciate your feedback regarding your recent holiday with us. It is good to know you enjoyed the transport and accommodations, though we note your comments about the tour content and hotel locations. We value your insights as we continually strive to improve our guest experience.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
Thank you for sharing your feedback with us regarding your recent guided tour. We are sorry to hear that aspects of your journey did not fully meet your expectations, and we hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Riviera Travel
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
