Very good professional service and attention to detail.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found our service to be very good and that our attention to detail was appreciated.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your experience of the Seine Paris and Normandy River Cruise. We're so pleased to hear you found the cruise itself very good and enjoyed the varied itinerary and interesting day trips. It's also wonderful to know that our staff were friendly and eager to make your week enjoyable. We appreciate you highlighting how well your dietary requirements were catered for, and we're glad our team remembered your needs and offered suitable options. We note your feedback regarding downtime and will certainly take this into consideration.
From our arrival at Verona Airport, everything was organised to perfection and we were always well informed about arrangements and the places we visited.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that your experience from arrival at Verona Airport was organised to perfection and that you were well informed throughout your holiday.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
1 month ago
It’s wonderful to hear that you chose to return to Riva del Garda for your third holiday with us, and that you enjoyed staying at the Europa hotel once again. We are delighted that you had a first-class experience and appreciate you sharing your positive feedback.
Data de compra: 17/08/2026
0
Partilhar
BR
Brenda
Verificado pela Feefo
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thankyou for your 5* rating
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Its wonderful to see you had a 5* experience
Data de compra: 13/08/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* rating
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that Karen was a fantastic tour manager and that her helpfulness and organisation contributed to an extremely memorable holiday. We are delighted you had such a positive experience.
The service in the restaurant, cleaning staff, reception, cruise director and cruise host was first class. Nothing seemed too much to organise of sort out. Every member of staff on the MS Jane...
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you found the service across the ship to be first-class and that nothing seemed too much trouble for our team. It is wonderful to know that every member of staff contributed to your positive experience and that their smiles were noted.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you felt well looked after throughout your River Seine to Normandy cruise. It's wonderful that you enjoyed your onboard experience, from the comfort of your room to the quality of the food and drink, and that you found the excursions to be interesting and varied. We also appreciate you sharing how much you enjoyed meeting new people and that you left with new friends. We look forward to welcoming you on board again in the future.
Very good throughout except on the last day, there was no one in reception to tell us where to go to get to the airport for Heathrow. The ship moored next to us, instead of going through their...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are pleased to hear that you found your trip to be very good throughout. We do appreciate you bringing the issues on your final day to our attention, and we regret any confusion or inconvenience this may have caused you.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent Lyon Provençal Rhone & the Camargue Riviera holiday. We are delighted to hear that you found the holiday brilliant overall, with plenty of trips and that our staff were helpful. It's wonderful to know you enjoyed the food, your cabin, and the air conditioning. We appreciate you highlighting the accordion player and dancers. We also acknowledge your comments regarding the fish and chips, the lounge temperature, and the entertainment. Your insights are valuable to us as we continuously strive to improve our guests' experiences.
Data de compra: 14/08/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Travel rep was good and helpful
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to hear that you found our travel representative to be good and helpful during your trip. We appreciate you taking the time to share your positive experience.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you found Nova Scotia to be so beautiful and enjoyed exploring the many small towns both inland and along the coast. We appreciate you sharing your positive experience with us.
We are delighted to hear that you found our staff to be friendly and efficient. Your positive feedback is greatly appreciated.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on The Seine Paris and Normandy River Cruise. We are delighted to hear that you had a very good tour and found the food and drink excellent. It's wonderful to know that our staff were amazing and very attentive during your trip. We appreciate you highlighting the informative nature of the excursions, and we note your comments regarding them being a bit rushed. We are so pleased you chose Riviera Travel for your cruise.
Superb service from telephone staff on all occasions that I required help with.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your positive feedback. We are delighted to hear that our telephone staff provided you with superb service on all occasions you required assistance. We appreciate your custom.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you and your small group of 6 thoroughly enjoyed your Burgundy, the River Rhone & Provence Cruise. We're delighted that the ship-based travel, coupled with the superb service from our cleaning, catering, and other service staff, made such a positive impression.
We're especially pleased that our Riviera staff, including Sophie, provided brilliant support throughout your journey, from your arrival at Lille to your departure for Avignon. It's fantastic to know you found the food and drink to be great, the excursions wonderful, and the evenings full of fun with quizzes, displays, and music.
We're so pleased you had such a wonderful experience with us! Thank you for taking the time to share your positive feedback.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that your Douro, Porto & Salamanca River Cruise met your expectations and that you found the boat clean and tidy, with a friendly and attentive crew. We appreciate your feedback regarding the onboard entertainment and will certainly take your comments into consideration as we continue to develop our onboard offerings.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.