Excellent customer service, I was booking the trip for a group of 7 travellers and dealing with a dedicated Group Bookings team was very helpul and easy.
Riviera Travel
Riviera Travel
24 days ago
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had such a smooth and positive experience planning your group trip with our team.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Thank you for your fantastic feedback. We are delighted to hear that you enjoyed the itinerary, the wonderful accommodation, and the support from our team throughout your holiday.
Data de compra: 13/10/2026
0
Partilhar
IA
Ian
Verificado pela Feefo
GBR
25 days ago
Riviera Travel
Riviera Travel
24 days ago
Thank you for taking the time to leave such wonderful feedback. We truly appreciate your support and look forward to welcoming you on another journey with us soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your tour to Krakow and appreciated the excellent organisation.
Hello David,
Thank you for sharing your feedback with us. We are delighted to know that you received prompt and helpful assistance during your time with us.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Hello David,
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased to hear that you found the accommodation comfortable and well-maintained, though we note your comments about the dining experience in the main restaurant. Your insights are greatly appreciated as we continually strive to improve our offerings.
Kind regards,
Riviera Travel
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on another journey with us soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
We are delighted to hear how much you enjoyed your time on the Douro, Porto & Salamanca River Cruise and that it stood out as your favourite yet.
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
We are delighted to hear that you had such a wonderful time on your holiday and that our tour manager helped make your experience so memorable.
Data de compra: 13/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
25 days ago
Riviera Travel
Riviera Travel
24 days ago
Hello,
Thank you for sharing your feedback with us. We hope to provide you with a much better experience on your next journey with us.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Hello,
Thank you for sharing your feedback with us regarding your recent cruise. We are very glad to hear that you enjoyed the main part of your trip, but we are sorry to learn about the difficulties you faced on the journey home and the disappointment you experienced with our team's support at the airport. We always aim to provide seamless service throughout your holiday, and we will take your comments on board as we continually review our guest experience.
Kind regards,
Riviera Travel
Data de compra: 06/10/2026
0
Partilhar
IA
Ian
Verificado pela Feefo
GBR
25 days ago
Riviera Travel
Riviera Travel
24 days ago
Thank you for your 5* rating
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Thank you so much for the fantastic rating. We are thrilled to hear you had such a wonderful time on your recent journey with us.
Data de compra: 18/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
25 days ago
Paperwork and daily info very good
Riviera Travel
Riviera Travel
24 days ago
Thank you for sharing such wonderful feedback with us. We are delighted to hear that you found the documentation and updates helpful during your journey.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Thank you for sharing such positive feedback about your recent river cruise with us. We are delighted to hear that you enjoyed the dining, excursions, and the attentive care provided by our team throughout the journey.
Data de compra: 18/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
25 days ago
Excellent service from all at the hotel and in particular from Kevin our tour manager.
Riviera Travel
Riviera Travel
24 days ago
We are delighted to hear that you had such a wonderful experience with our team and tour manager during your holiday. Thank you for taking the time to share your positive feedback with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Thank you for sharing such detailed feedback about your recent tour with us. We are delighted that you enjoyed the accommodation, dining, and the excursions, and that you found our tour guide and local team to be so supportive throughout your travels. We have also noted your comments regarding the pacing of certain visits and sightseeing times, and we will certainly take these insights on board as we continue to refine our itineraries.
Service from riveira excellent, from the hotel poor
Riviera Travel
Riviera Travel
24 days ago
Hello Frances,
Thank you for sharing your feedback with us. We are pleased to know that our service met your expectations, though we note your comments regarding the hotel and value the opportunity to review these aspects of the journey.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
24 days ago
Hello Frances,
We are delighted to hear that you had such a wonderful time on board your cruise, though we are sorry to learn that your experience with the hotel staff fell short of expectations. We appreciate you sharing your feedback with us.
Kind regards,
Riviera Travel
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
