Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed exploring the destination, though we are sorry to learn that your accommodation did not meet your expectations. We value your feedback as it helps us to continually improve our guest experience.
The office customer service is appalling, try to contact them by phone is almost impossible, you spend hours on the phone trying to get through. It states on the recorded message that you will get...
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Riviera Travel
Riviera Travel
17 days ago
Hello Gary
We are delighted to hear that you found the travel guides to be excellent, though we are sorry for the difficulties you experienced trying to reach our office and prepare for your departure. We appreciate you sharing your feedback with us so we can continue to improve our communication and support.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
Hello Gary,
Thank you for sharing your feedback with us regarding your recent holiday on the Star Flyer. We are delighted that you enjoyed the cruise itself, the wonderful staff, and the dining experience, but we are sorry to hear about the challenges you faced with the excursions, transfers, and accommodation surroundings. Your comments regarding the itinerary timing and overall arrangements are very important to us, and we appreciate you letting us know so we can review these aspects of the trip.
Kind regards,
Riviera Travel
Hello,
Thank you for taking the time to share your positive rating with us, as we always appreciate hearing about our customers' experiences.
Kind regards,
Riviera Travel
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for your fantastic feedback. We are delighted to hear that you had such a wonderful experience on your holiday, and that our team and itinerary made your trip so enjoyable.
Kind regards,
Riviera Travel
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
We are delighted to hear that you had such a wonderful holiday and appreciated the quality of the hotel, dining, and itinerary, while also noting your feedback regarding group size to help us continually refine our tours.
Thank you for sharing your wonderful feedback about your recent journey with us. We are delighted to hear that you enjoyed the ship, the itinerary, and the overall experience, and we will certainly share your kind words with the team. We also appreciate your constructive comments regarding the group arrangements and will take your thoughts into careful consideration for future planning.
Data de compra: 26/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
17 days ago
Riviera Travel
Riviera Travel
17 days ago
Thank you for your 4* rating
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your feedback with us regarding your recent holiday on Timeless Provence for Solo Travellers. We are delighted to hear that you had a great time and that the trip largely met your expectations. We also appreciate your constructive comments regarding the hotel's location, dining, and service, as these insights help us continually improve our offerings, and we hope to welcome you on another journey with us soon.
Excellent as usual. Choice of excursions on some days and free to opt out if wished.
Personal service and good staff to traveller ratio.
Cabins and food top class.
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing such positive feedback about your recent travels with us. We are delighted to hear that you enjoyed the flexibility of our excursions, the attentive service, and the quality of the accommodation and dining aboard.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
17 days ago
Thank you for taking the time to share such positive feedback about your cruise with us. We are delighted to hear that you enjoyed the well-organised itinerary and the service on board, though we appreciate your notes regarding the journey times to and again from the airports. We look forward to welcoming you back on another journey in the future.
Data de compra: 26/10/2026
0
Partilhar
CH
Christine
Verificado pela Feefo
GBR
17 days ago
O que Christine disse sobre Riviera Travel:
It was excellent
Riviera Travel
Riviera Travel
17 days ago
Thank you so much for your wonderful feedback, as we are thrilled to hear that you had such a great experience with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such a positive experience on your Burgundy, the River Rhone & Provence Cruise and enjoyed the itinerary as a solo traveller.
A smooth booking service with no problems.
When I phoned them with a query, the office staff were polite and helpful.
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you experienced a smooth booking process and that our team provided helpful support when you called.
Avaliações de produtos
Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you had an overall good experience with our Grand Tour of Portugal, and we appreciate your helpful comments regarding the hotel locations as we continuously strive to improve our guest experience.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.