Booking was good but then it was difficult to get follow up responses and they failed to implement a special request
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us regarding your recent experience. We are pleased that the booking process went well, but we are sorry to hear that communication fell short afterwards and that your special request was not fulfilled. We truly value your custom and hope to provide you with a much smoother and more attentive service on your next journey with us.
We were given the wrong address for the boat dock and it took nearly an hour for us to get the right address, while we waited in a taxi. Before and after, everything was okay.
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us. While we are glad to hear that the rest of your experience went well, we are sorry for the initial difficulty you faced locating the departure point. We appreciate your patience and look forward to welcoming you on another journey soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your time on board and appreciated the efforts of our staff and tour managers. We always value hearing about your experience and look forward to welcoming you on another journey soon.
Thank you for sharing such wonderful feedback with us. We are delighted to hear that you had an excellent experience on your tour.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us regarding your recent holiday to Puglia. We are delighted that you enjoyed the fascinating towns and excellent guided tours. We do, however, take note of your comments regarding the walking distances, pavement conditions, and the timing of your return journey, and we will certainly keep these insights in mind as we review our itineraries.
As already stated we felt the organisation of the holiday was faultless
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your positive feedback with us regarding the seamless planning of your tour. We appreciate your support and look forward to welcoming you on another journey soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a wonderful introduction to the country and culture, and that your guide, accommodations, and group made for such a positive experience.
We hope to welcome you again in the future,
Very good and all went well. Reason only 4 star was that I found it hard to make contact by phone (had to hang on for ages) and an email received no response.
Riviera Travel
Riviera Travel
13 days ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that your overall experience went well, though we regret any difficulties you encountered when trying to reach us by phone and email. We value your input and hope to welcome you back again soon.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us and for rating your experience so highly. We are delighted that you enjoyed the tour and found our team to be helpful and efficient. We have also noted your comments regarding the hotel in Seville and will take them on board as we continually review our accommodations. We look forward to welcoming you on another holiday in the future.
Thank you for highlighting our communication efforts. We are delighted that your experience with us was smooth and helpful from start to finish.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for your 5* review!
We are thrilled to learn that you had such a fantastic experience on your recent holiday, from the wonderful hotels and well-paced itinerary to the exceptional guidance provided by Dimitris.
Generally good but not everyone on the trip had such a positive experience.
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us. We are pleased that your experience was generally positive, though we note your comments regarding the varying experiences within the group and will keep this in mind as we strive to ensure every journey meets the highest standards for all our guests.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us regarding your recent experience on our Timeless Provence for Solo Travellers holiday. We are pleased that you generally enjoyed the trip, though we appreciate you highlighting areas where we can improve. We value your insights and hope to welcome you back again in the future.
Data de compra: 26/10/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
14 days ago
Our guide Sylvia was knowledgeable and very helpful throughout the trip.
Warwick as our source of local history and knowledge was also excellent.
When our coach broke down on our day trip to the Cape...
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Riviera Travel
Riviera Travel
13 days ago
Thank you for taking the time to share your feedback with us regarding your recent holiday.
We are very pleased to read that you found the leadership throughout your journey to be informative and supportive, and that our team managed the unexpected transport delay efficiently so you could still enjoy the planned excursion. We also note your observations concerning the pacing and scheduling of the itinerary, and we appreciate you bringing this matter to our attention as we continually review our tour operations to ensure the best possible experience for our guests.
Avaliações de produtos
Riviera Travel
Riviera Travel
13 days ago
Thank you for taking the time to provide such a comprehensive review of your recent holiday with us.
We are delighted to read that you enjoyed the wildlife viewing, the city tours, and the company of your group and we appreciate your kind words about our guides. At the same time, we acknowledge your feedback regarding the itinerary adjustments and transport timing, and we value you sharing these observations with us to help refine our future journeys.
The service was amazing as stated early John Shaw our tour guide was just the best. So funny and knowledgeable and friendly. Loved him to bits. The locally guides were very friendly and made the trip...
Thank you for taking the time to leave a 4-star review, we truly appreciate your support and look forward to welcoming you on another journey soon.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (1) suportes multimédia
Riviera Travel
Riviera Travel
13 days ago
Thank you for sharing your feedback with us regarding your recent solo tour. We are pleased to hear that you enjoyed the stunning location and the company of your fellow travellers, but we are sorry that certain aspects of your experience, including the hotel amenities and the service provided by the tour manager, did not meet your expectations. We value your insights as we continually strive to improve our holidays for our guests.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
