attentive room attendant: ibnu
cruise director was superb: bogdan
front desk was so helpful and friendly: sara
guys in restaurant extra great: samual, oswaldo, carson
Riviera Travel
Riviera Travel
17 hours ago
We are delighted to hear that our team members provided such exceptional service and made your journey so memorable. Thank you for taking the time to share your wonderful feedback with us.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (5) suportes multimédia
Riviera Travel
Riviera Travel
17 hours ago
Thank you for sharing your feedback with us. We are delighted to hear that you had a terrific vacation and appreciated the high standard of service provided by our crew members throughout the journey.
Data de compra: 05/11/2026
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 day ago
Very friendly and helpful. Take time to explain about the trip.
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us. We are delighted to hear that our team provided such a welcoming and informative service during your planning process.
I like the quick response when you call on the phone. Your customer service staff are very helpful. It is comforting to still be able to do things personally and not through an app.
Riviera Travel
Riviera Travel
1 day ago
We are thrilled to know that our telephone team provided you with such a helpful and personal experience. Thank you for sharing your positive feedback with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 day ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your journey through Spain was so well-organised and that our tour manager provided such exceptional care throughout your travels. It is also wonderful to know that the accommodation selections suited your itinerary so well and enhanced your enjoyment of the destinations.
Very good service from the Riveria staff, going on my fifth holiday next week.
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing such positive feedback about our team's service and for choosing to travel with us year after year, and we hope you have a wonderful time on your upcoming trip next week.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us following your recent trip. We are delighted to hear that you had an overall good experience on your cruise, and we have shared your comments regarding the dining options for future consideration with our shipping partner Scylla .
Data de compra: 06/11/2026
0
Partilhar
JA
Janine Arnold
Verificado pela Feefo
GBR
2 days ago
O que Janine Arnold disse sobre Riviera Travel:
Very happy
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your five-star rating with us. We are delighted to receive your wonderful feedback.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us regarding your recent river cruise. We are delighted to hear that you enjoyed the well-planned itinerary and that our on board teams and tour director made your time on board so memorable. We always appreciate hearing about your experiences, and we will certainly take your constructive comments regarding the daily schedule and excursions on board as we continually look for ways to enhance our journeys.
Great service by the travel reps and hotel and local guides. Riviera Travel need to make sure they give correct information on the holiday details from the start eg is it half board or B and B!!!
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your positive feedback regarding our travel representatives, hotels, and local guides during your holiday. We appreciate you bringing the communication issue regarding your booking details to our attention, and we are reviewing our processes to ensure clarity from the very beginning of the planning stage.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 day ago
Thank you so much for sharing such positive feedback about your recent travels with us. We are delighted to hear that you enjoyed the itinerary, the accommodation, and the support provided by our team throughout the trip. We also appreciate your helpful feedback regarding the dining arrangements, and we are glad this did not detract from your overall enjoyment.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
