Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Gifts & Vouchers Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 281 comentários

Cliente fiável

4 years ago

Overwhelming

Response time is overwhelming

Anouska

Gifts & Vouchers

4 years ago

Hi Thank you so much for your review Thanks Anouska

Terry O'Neill

4 years ago

O que Terry O'Neill disse sobre Gifts & Vouchers:

Very helpful staff, resolved my issue instantly and I received my gift card soon after.

Anouska

Gifts & Vouchers

4 years ago

Hi Terry Thank you for your great feedback! Thanks Anouska

Cliente fiável

4 years ago

Be careful. Ended up with a voucher for a company I hadn’t selected!

How did ended up with £50 greggs voucher when I didn’t even select it is beyond me. Won’t use again. Prompt next day feedback hence one star

Anouska

Gifts & Vouchers

4 years ago

I am so sorry to hear that you have purchased the wrong voucher in error. We do use the name of the brand of the eGift a number of times alongside a large logo of that brand on the page used to pick the amount and confirm payment. I appreciate that this has caused you an inconvenience and we are continually seeking to improve our customer journey, so I am thankful that you have provided us with feedback. I have passed this onto our website team to look into further improvements that could be implemented. Thank you Anouska

Eileen Shaw

4 years ago

O que Eileen Shaw disse sobre Gifts & Vouchers:

Still haven't received voucher.

Anouska

Gifts & Vouchers

4 years ago

Hi Eileen, I am so sorry to hear that you have not received your voucher, I can see that this was issued to your recipient's email address on 22/05/21 at 13.09. Please can you ask her to check in her junk/spam folder as sometimes they sneak in there? I have resent both the confirmation email to you and the voucher to her again today so it should be at the top of her folder Please let me know if you need anything else we can do for you by emailing our customer care inbox info@giftsvouchers.co.uk, we are open Mon-Fri 9am-5pm. Thank you Anouska

Marty Pilkiewicz

4 years ago

O que Marty Pilkiewicz disse sobre Gifts & Vouchers:

Waited all weekend for voucher

Had to wait all weekend for my voucher.

Rebecca

Gifts & Vouchers

4 years ago

Hello Marty, Thank you for your feedback. I have looked into your order would like to apologise for the technical glitch that delayed your order being processed. Our office is closed on a weekend, however as soon as this was picked up on Monday this was processed as soon as possible. If you have any other queries or issues, please don't hesitate to contact us at info@giftsvouchers.co.uk. Thank you again for leaving your review, Rebecca

Lesley Taylor

Port Owen, South Africa

5 years ago

O que Lesley Taylor disse sobre Gifts & Vouchers:

It was easy and fast. No fuss. That is how it should be. Thank you.

Rebecca

Gifts & Vouchers

4 years ago

Hi Lesley, Thank you for taking the time to leave a review, we really appreciate your feedback. Please let us know if you need anything else :) Thanks, Rebecca

Cliente fiável

5 years ago

Easy to order

Easy to order and print at home.

Rebecca

Gifts & Vouchers

4 years ago

Thank you for the review! :)

Cliente fiável

5 years ago

Website clear and very easy to use

Very simple to use website, everything is very clear and quick, this is my go-to website for voucher purchases.

Rebecca

Gifts & Vouchers

4 years ago

Hello, Thank you for your feedback and kind words. We are always happy to help so please let us know if there is anything else you need :)

Cliente fiável

5 years ago

Online gift

Quick and easy. Looking for gift to send from Canada.

Rebecca

Gifts & Vouchers

4 years ago

Thank you for your feedback! Please let us know if you need anything else :)

paul clarke

5 years ago

O que paul clarke disse sobre Gifts & Vouchers:

Great service. Quick turn around from requesting to the voucher being delivered.

Rebecca

Gifts & Vouchers

5 years ago

Hi Paul, Thank you so much for providing your feedback, we really appreciate it :). Please let us know if you need anything else. Thanks, Rebecca

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Gifts & Vouchers Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?