First of all after waiting on hold for 1 hour I finally spoke to an agent. It took her an hour to change my booking. Then find out there’s a $113 admin charge after having purchased the ring plan. I...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Most reservations, once booked, are 100% non-refundable. If the airline permits changes to your reservation they are subjected to penalty fees. The safety ring allows you to change or cancel your trip, with specific Terms & Conditions. Our agency also charges Professional Fees when making a change or cancellation. The fee guideline is provided in our agency Terms & Conditions. Our records show an agent has been in contact with you to assist with your reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 months ago
Great price and ease of booking
RedTag provided great price and ease of booking.
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 months ago
Had a great experience with Sue!
Helped me get the best deal and information I didn’t know about insurance.
I would definitely use her again.
0
Partilhar
ML
MRS DIANE LEACH
Verificado pela Feefo
CAN
8 months ago
O que MRS DIANE LEACH disse sobre Redtag.ca:
Great customer service
Fast and friendly
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 months ago
The price is reasonab
The price is reasonable. It's very convenient to book a trip on the website and the information feedback is fast.
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 months ago
Thank you Red Tag!
I booked my first trip with Red Tag and Silvia Della-Siega was amazing, so helpful, professional, kind, and truly understood what trip I wanted to book.
Thank you Silvia you are 5 star service!
0
Partilhar
Cliente fiável
Verificado pela Feefo
8 months ago
Best deals!
Best deals!
0
Partilhar
ML
MRS VALERIE LUXTON
Verificado pela Feefo
CAN
8 months ago
O que MRS VALERIE LUXTON disse sobre Redtag.ca:
Excellent customer service, very helpful and prompt.
Victoria was very helpful, efficient and pleasant. We had dealt with her for a previous trip and were pleased to speak with her again., we will use Red Tag in the future.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
