I was very pleased with the service and the service rep. Michael. He answered my questions to my satisfaction and cleaned up everything. Couldn't tell he had been here. Will definitely recommend...
The 'renewal' service is very good; the Puronics employees are very friendly, courteous, and answer all questions. They performed their work well.
Our biggest disappointment is in the rising cost...
Puronics mails you plenty of notices when it's time for filter maintenance, responds quickly to set up requested appointments, and delivers the service on time. What more could you ask for?
I’ve owned a Puronics water softener since July of 2014. I bought the big one, the terminator or something like that, the most expensive one. In the past 13 months I’ve owned this water softener it...
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Puronics Customer Service
Puronics
10 years ago
Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has contacted you and we are removing your existing system and replacing it with a brand new system, and in addition we are giving you one free filter change. If you have any further questions, please contact Puronics Customer Service at 800-339-8780 or by email at info@puronics.com.
Best Regards,
Puronics Customer Service
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