Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Primrose Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 96,515 comentários

Will

Verificado pela Feefo

GBR

15 hours ago

O que Will disse sobre Primrose:

No issues with delivery

primrose-uk

Primrose

2 hours ago

Thanks, Will – that’s great to hear! We really appreciate you taking the time to let us know.

Avaliações de produtos

Data de compra: 25/09/2026

Cliente fiável

Verificado pela Feefo

1 day ago

Exceptional service. Helpful human beings who were prompt, practical and polite. Can't fault it. Thank you so much.

primrose-uk

Primrose

2 hours ago

We’re delighted you had such a brilliant experience and really appreciate the recommendation. If you need anything else at all, just let us know.

Avaliações de produtos

Data de compra: 15/09/2026

Cliente fiável

Verificado pela Feefo

1 day ago

Primrose delivered very promptly and everything in good condition.

primrose-uk

Primrose

2 hours ago

Thank you for your lovely feedback – we’re delighted your order arrived quickly and in great condition. 🌱

Avaliações de produtos

Data de compra: 24/09/2026

Laura N

Verificado pela Feefo

GBR

1 day ago

O que Laura N disse sobre Primrose:

Mixed delivery experience but nice fencing

The fence sections weren't dispatched until after I had ordered replacement gates which were delivered separately. Finally the fence sections arrived and was the worst delivery by DX Express, no...

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primrose-uk

Primrose

2 hours ago

Thanks for taking the time to share all of this, and I’m really sorry for the repeated delivery issues and the amount of chasing you had to do. We appreciate your patience and feedback on the packaging, which we’ve passed on so we can improve for the future.

Avaliações de produtos

Data de compra: 11/08/2026

Laura N

Verificado pela Feefo

GBR

1 day ago

O que Laura N disse sobre Primrose:

Mixed service experience but nice gates

I had originally ordered the gothic gates and was told that all my order was dispatched (gates, fence sections and poles etc) but only the poles arrived. I chased to find out where the gates were to...

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primrose-uk

Primrose

2 hours ago

Thanks for sharing this, Laura – I’m glad you like the gates in the end, but I’m really sorry for the confusion and lack of communication around your original order. We’ll use this feedback to improve our service going forward.

Avaliações de produtos

Data de compra: 11/08/2026

Laura N

Verificado pela Feefo

GBR

1 day ago

O que Laura N disse sobre Primrose:

Mixed service experience

For the posts, communication from primrose was quite good. The rest of the order I had to chase for information

primrose-uk

Primrose

1 day ago

Thanks, Laura, for sharing this balanced feedback – it’s never good to hear we’ve left you chasing for information, but it really helps us improve our service. If you’re happy to, please email your details to info@primrose.co.uk so we can look into this for you.

Avaliações de produtos

Data de compra: 05/08/2026

MRS SUSAN E BENNETT

Verificado pela Feefo

2 days ago

O que MRS SUSAN E BENNETT disse sobre Primrose:

Blooming Good

This is one of many times I have bought products from Primrose and have always received a great service

primrose-uk

Primrose

2 days ago

That’s a fantastic review, thanks Susan. Here at Primrose we work very hard to give great service, so your comments mean a lot – just let us know if you need anything else.

Avaliações de produtos

Data de compra: 09/09/2026

Cliente fiável

Verificado pela Feefo

2 days ago

Metal bird design trellis

Prompt delivery and trellis was good value and well made

primrose-uk

Primrose

2 days ago

Thank you for your lovely feedback – we’re delighted to hear your metal bird trellis arrived promptly and you found it great value and well made.

primrose-uk

Primrose

2 days ago

Thank you for your lovely feedback – we’re delighted to hear your metal bird trellis arrived promptly and you found it great value and well made.

Avaliações de produtos

Data de compra: 24/09/2026

Sarah

Verificado pela Feefo

GBR

2 days ago

O que Sarah disse sobre Primrose:

Great Service

Kate in customer service was perfect. Professional, efficient and friendly. She understood the issue immediately. Whilst this product wasn’t right for my project she gave me the confidence to buy...

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primrose-uk

Primrose

2 days ago

Thank you so much for your lovely feedback, Sarah – we’re delighted Kate could support you so well and really appreciate you choosing Primrose; we hope we can help with the perfect product for your next project.

Avaliações de produtos

Data de compra: 10/09/2026

Stephen Paxton

Verificado pela Feefo

GBR

2 days ago

O que Stephen Paxton disse sobre Primrose:

Great item and service

Great service.

primrose-uk

Primrose

2 days ago

Thanks, Stephen – we really appreciate your feedback and are delighted you were happy with the item and our service.

primrose-uk

Primrose

2 days ago

Thanks, Stephen – we really appreciate your feedback and are delighted you were happy with the item and our service.

Avaliações de produtos

Data de compra: 24/09/2026

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Primrose Comentários

Jet Spray Cat Repeller By PestBye®Mais avaliações deste produtoVer Web site do ProdutoPestbye jet spray works well. Had to use some PTFE tape on one joint to stop leaking but otherwise fine.

Strulch Organic Garden MulchMais avaliações deste produtoVer Web site do ProdutoPrimrose delivered very quickly. Everything arrived in good condition. Works great on the veg patch.

8cm Set of 2 Wall Mount BracketsMais avaliações deste produtoVer Web site do ProdutoArrived in the same box as the fence sections, but the bag had ripped open and they were floating around in the box loose with no fixings. They do the job though and were easy to put up.

6cm Surface Mount BracketMais avaliações deste produtoVer Web site do ProdutoLooks good and works well. Came with fixings as well which were good. I had to drill concrete so not that easy, but once the holes were drilled, very easy to install and does the job.

121cm Gothic Fence Section BlackMais avaliações deste produtoVer Web site do ProdutoThe fence is lovely, but they arrived damaged. I did get replacements but it took several attempts to get ones where the connector bits weren't bent. A couple had rubbed paint as well. They do the...Saiba mais

Arched Finial Metal Gate BlackMais avaliações deste produtoVer Web site do ProdutoLovely gates, the latch is a little basic but it does the job. Easy to put up and use.

116 cm Post for Gothic Garden Fence in BlackMais avaliações deste produtoVer Web site do ProdutoThe posts look good and do the job well. Arrived fairly well packaged and on time. Just have to be careful when knocking them in not to scratch them.

PestBye® Twin Pack Battery Operated Ultrasonic Cat RepellerMais avaliações deste produtoVer Web site do ProdutoDoes just what it should Brilliant

1.82m Perching Birds Black TrellisMais avaliações deste produtoVer Web site do ProdutoAttractive looking metal trellis, well made and arrives in one piece. No assembly required

92cm Gothic Gate BlackMais avaliações deste produtoVer Web site do ProdutoThe customer service from Kate was amazing. I returned (in the original packaging) and requested a refund for the black gate which really wasn’t right for my project. She was professional efficient...Saiba mais

Wall Only 1.8M Stainless Steel Cascade With Glass Panel NMais avaliações deste produtoVer Web site do ProdutoGreat service. Quick delivery. Love my water wall. Easy to put together. Works brilliantly. Looks lovely.

Base Only 1.8M Stainless Steel Cascade With Glass Panel NMais avaliações deste produtoVer Web site do ProdutoGreat buy. Lovely looking good value. Great service. Love my water wall

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?