Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Premier Block Management Comentários

http://www.pbm-property.com

PBM is a customer-focused building management company

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A apresentar todos os 1,944 comentários

Cliente fiável

Verificado pela Feefo

10 years ago

When requesting information or clarification regarding something, those I contact at pbm are always quick…

When requesting information or clarification regarding something, those I contact at pbm are always quick to respond and patient with all my questions. They make my job a lot easier. Thank you !

Cliente fiável

Verificado pela Feefo

10 years ago

The response times on the emails I sent were excellent and I could not have…

The response times on the emails I sent were excellent and I could not have asked for better service.

Cliente fiável

Verificado pela Feefo

10 years ago

I had outstanding service over this weekend

Cliente fiável

Verificado pela Feefo

10 years ago

Rachel crocker in admin was especially helpful in attending to all my requirements!

Cliente fiável

Verificado pela Feefo

10 years ago

Excellent service. Very helpful and responsive. I wish more management companies were like this!

Cliente fiável

Verificado pela Feefo

10 years ago

Having dealt with Pbm on numerous occasions I find them to be most helpful and…

Having dealt with Pbm on numerous occasions I find them to be most helpful and fast on dealing with requests. In particular I must sound out Omar who deals with all queries within the hour and always...

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Cliente fiável

Verificado pela Feefo

10 years ago

From the short amount of time we were dealing with them they were helpful and…

From the short amount of time we were dealing with them they were helpful and fulfilled our requirements.

Cliente fiável

Verificado pela Feefo

10 years ago

Excellent customer service from the guy I spoke to on the phone earlier. He was…

Excellent customer service from the guy I spoke to on the phone earlier. He was polite and courteous and dealt with my query quickly. Thank you for help. Please bear in mind that this is my rating...

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Premier Block Management

10 years ago

Thank you for your feedback which is appreciated. We believe the other issues have since been resolved. Rest assured all our team are committed to delivering excellent service. We are confident such issues will not reoccur but in the unlikely event you experience any problems again please contact me directly. Gary Cane Director

Cliente fiável

Verificado pela Feefo

10 years ago

Responses back from enquiries are prompt, and information provided is very useful.

Cliente fiável

Verificado pela Feefo

10 years ago

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers…

The customer service rep I spoke to Alex was courteous and helpful.. However the engineers that were to contact me, took longer to contact me to arrange visit then I had anticipated..

Premier Block Management

10 years ago

Thanks for the feedback, we have logged a complaint with the supplier and taken steps to ensure engineers arrange visits more promptly in future. Gary Cane Director

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