Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Premier Block Management Comentários

http://www.pbm-property.com

PBM is a customer-focused building management company

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Chair, Residents' Association

Verificado pela Feefo

Bournemouth

9 years ago

O que Chair, Residents' Association disse sobre Premier Block Management:

Our Property Manager John James has always been helpful and courteous. I be...

Our Property Manager John James has always been helpful and courteous. I believe that the quality of customer service from PBM improved markedly since he took over our site. When problems arise, I am...

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Rajiv Kakar

Verificado pela Feefo

9 years ago

O que Rajiv Kakar disse sobre Premier Block Management:

Superb

John was exemplary in supporting my request for help setting up on the mailing list.

Daniel Adamides

Verificado pela Feefo

9 years ago

O que Daniel Adamides disse sobre Premier Block Management:

Excellent service by Premier Block Management

Alex responded quickly and professionally. Thank you!

Matthew Stuart

Verificado pela Feefo

9 years ago

O que Matthew Stuart disse sobre Premier Block Management:

Pretty slow

Took two weeks to solve a very simple problem but Stephen seemed a nice chap.

Gary Cane

Premier Block Management

9 years ago

We always look to learn from mistakes so thank you for your feedback. We can see you e-mailed at 23:04 on 3rd Jan and we responded on 5th at 11:42 confirming the contractor would be attending site to attend to the problems with the TV signal. The contractor did visit site, but they needed to order a part for the aerial to fix it. They returned on the 11th Jan with the part to complete the repair. We can see that we did not communicate to you that the contractor had to obtain a part and that would cause a delay. Clearly this was important to communicate and we are sorry for any inconvenience this may have caused. We are glad your TV signal is now back to normal and your experience with Steven was pleasant.

Bharat Vora

Verificado pela Feefo

Bow , London

9 years ago

O que Bharat Vora disse sobre Premier Block Management:

very good customer service Steven Du is very efficient in arranging and ca...

very good customer service Steven Du is very efficient in arranging and carrying out service

Charlotte Bosley

Verificado pela Feefo

9 years ago

O que Charlotte Bosley disse sobre Premier Block Management:

Excellent service by Premier Block Management

Steven dealt with my request promptly

Fiona Aziz

Verificado pela Feefo

Slough

9 years ago

O que Fiona Aziz disse sobre Premier Block Management:

Lucy is a star.

I like to give good feedback to Lucy Greene. She has given me 100% excellent customer service. She was very understanding on the phone, very friendly and resolved our sky signal issue.

Dean Murphy

Verificado pela Feefo

9 years ago

O que Dean Murphy disse sobre Premier Block Management:

Good service

Used the out if hours service and they could not be more helpful

Pamela Puig

Verificado pela Feefo

9 years ago

O que Pamela Puig disse sobre Premier Block Management:

Professional Staff that obviously enhoy their job

All the staff that I have dealt with at PBM have been professional, efficient and also cheerful to deal with.

Cliente fiável

Verificado pela Feefo

9 years ago

Excellent and efficient service, friendly and supportive to cumstomers

I firstly found out about PBM when buying a flat in one of the buildings that they manage. Whenever I needed their help and advice they not only provided an efficient and highly professional service,...

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