Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Premier Block Management Comentários

http://www.pbm-property.com

PBM is a customer-focused building management company

Serviço

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A apresentar todos os 1,944 comentários

Cliente fiável

Verificado pela Feefo

3 years ago

Very efficient

Amelia

Premier Block Management

3 years ago

Thanks for your feedback!

William

Verificado pela Feefo

3 years ago

O que William disse sobre Premier Block Management:

Answered my query in a timely fashion

Amelia

Premier Block Management

3 years ago

Thanks for your feedback!

Anthony B

Verificado pela Feefo

3 years ago

O que Anthony B disse sobre Premier Block Management:

Megan very helpful

I have to say that once again one of your colleagues Megan was exceptionally helpful. She showed that she cared about me as the customer and I really appreciated that. The only reason I am giving 4...

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Amelia

Premier Block Management

3 years ago

Thanks for your feedback! Having further investigated and tested, we cannot locate any issues with the website performance. Feel free to specify any issues experienced to amelia@pbm-property.com

Rici

Verificado pela Feefo

3 years ago

O que Rici disse sobre Premier Block Management:

It was very helpful for that particular case that I had with Pbm which I need to request for my service management pack. It was very efficient and helpful, the service was great. Only downside is bit...

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Amelia

Premier Block Management

3 years ago

Thanks for your feedback! Price wise we are very much middle of the road. It is of course relative to your personal perspective as we do not know the data source you are using as a comparison (or the quality, depth, info included or timeframes etc).

teo anca

Verificado pela Feefo

3 years ago

O que teo anca disse sobre Premier Block Management:

Bluenote Apartments

Very helpful and always trying to help

Amelia

Premier Block Management

3 years ago

Thanks for your feedback!

Cliente fiável

Verificado pela Feefo

3 years ago

Excellent support by Emily Cohen

Emily Cohen was highly responsive, friendly and excellent customer oriented. she assisted me way and beyond.

Amelia

Premier Block Management

3 years ago

Thanks for your feedback!

Cliente fiável

Verificado pela Feefo

3 years ago

Poor management, no response on emergencies, minimal services.

Amelia

Premier Block Management

3 years ago

Thanks for your feedback, we are sorry to hear of your experience mentioned. We note you was pleased with the service provided in terms of fobs supplied, and are pleased to be of assistance. With regards to no response on emergencies and minimal services, having reviewed our system and with the property manager, we can see any reports have been actioned within a timely manner or advice provided to confirm our position. Please feel free to email my amelia@pbm-property.com to specify your concerns.

Cliente fiável

Verificado pela Feefo

3 years ago

PBM seem to strive for high service levels and then deliver

Kieran at PBM always responds quickly, professionally and politely. Due to him, and his colleagues, my impression of PBM is very high following them taking on management of the block I live in. Long...

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Amelia

Premier Block Management

3 years ago

Thanks for your lovely feedback!

Cliente fiável

Verificado pela Feefo

3 years ago

Very fast response

Cliente fiável

Verificado pela Feefo

3 years ago

Customer account was locked which pbm resolved within a few days.

Amelia

Premier Block Management

3 years ago

Thanks for your feedback!

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