Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Pour & Sip Comentários

https://pourandsip.com/

We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!

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A apresentar todos os 733 comentários

Maurice Appleby

Bodmin

4 years ago

O que Maurice Appleby disse sobre Pour & Sip:

Could do better

Some interesting whisky others not so

Cliente fiável

4 years ago

Great subscription service

Pour and sip are great at customer care as well whenever I have written in they have sorted me out very quickly.

Cliente fiável

4 years ago

Really poor. Bought a bottle from the member store. It arrived with no box. Emailed customer service and they aren’t interested.

Emma Golds

Pour & Sip

4 years ago

Hi there, I am terribly sorry that you are disappointed with your purchase. Unfortunately, we are not always sent presentation packaging from our suppliers, therefore we picture the products on our website exactly how they will be sent. If you would like to return this product, please email us at - cs@pourandsip.com Many thanks, Pour & Sip

Simon Smith

4 years ago

O que Simon Smith disse sobre Pour & Sip:

Excellent service

Ordered at 2030 delivered 1100 the next day! Now that’s what I call service

Nadia Kondratiev

4 years ago

O que Nadia Kondratiev disse sobre Pour & Sip:

Good whisky in good time

Wonderful whisky, chosen after the tasting, arrived very promptly, all good!

Lucinda Roberts

4 years ago

O que Lucinda Roberts disse sobre Pour & Sip:

Very disappointing customer service

I purchased a gift certificate as a birthday present to be emailed in 26 April. As it didn’t arrive I phoned the telephone number on the website. No one answered so I left a message on the voicemail....

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Emma Golds

Pour & Sip

4 years ago

Hi Lucinda, Thank you very much for getting in touch and taking the time to leave your review. Please accept my apologies for the negative experience that you have had with us. Unfortunately, we are quite limited by the voucher provider that we use and our gift vouchers are set up to automatically send to the recipient at around the same time of day that the original order was placed - in this case it was around 4:30pm. These can sometimes end up in spam folders, however I will look into why this was not automatically sent. Unfortunately we are an incredibly small team and we did have staff shortages that week, so this certainly impacted the level of customer service that we normally provide. I would hate for your experience with us to be a negative one, so please drop us a line at - cs@pourandsip.com - when convenient and we can go from there. Many thanks, Pour & Sip

Cliente fiável

4 years ago

Great service

Great and quick service

Cliente fiável

4 years ago

Very good service

Fast dispatch. Tasting set packaged nicely with interesting tasting notes.

John McLennan-Parish

4 years ago

O que John McLennan-Parish disse sobre Pour & Sip:

Exceptional

Exceptional customer service as usual, very well packaged and delivered on time. The Glenfarclas 105 is a cracking whisky, and a great price as well.

Alan Phillips

4 years ago

O que Alan Phillips disse sobre Pour & Sip:

It does what is says on the tin ( or bottle )

Each month the whiskey's arrive on time and in good condition. Every now and again there is a small free treat.

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