Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Pharmacy2U Online Doctor Comentários

https://www.pharmacy2u.co.uk/onlinedoctor

Pharmacy2U offer a convenient and confidential GP consultation service. Receive prescriptions in the post for your conditions.

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Cliente fiável

5 years ago

A good experience but had a problem with the delivery as the parcel did not contain my full postal address. I think I was a bit confused by the website which, I think could have been more easily...

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Cliente fiável

5 years ago

I haven’t got it yet

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I can see that you spoke with our customer care team regarding your missing order, we did arrange a resend but I can see that you contacted us to advise the parcel had eventually been received. Please accept my apologies for the initial delay, unfortunately, Royal Mail did have some operational issues last month. If you need any further assistance, please advise. Kind regards.

Cliente fiável

5 years ago

Punctual and easy to use

Cliente fiável

5 years ago

Very efficient service!

Very helpful and fast response!

Cliente fiável

5 years ago

Appalling delivery as not sent Next Day and Tracked Delivery

Order not arrived Given the value should have been sent Next Day delivery and Tracked I had an identical problem with my previous order

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I am sorry to hear that your delivery was not complete as expected. We do use multiple different delivery types depending on the size of the contents of the parcel, all of our deliveries are send out using a recorded delivery option by standard. You may not be able to track each of these items at each step as they are shipped, but you will get confirmation when a delivery is attempted. I can see that you had two orders in January that have both since been confirmed as delivered; if you need any further assistance regarding this, please contact us directly. https://www.pharmacy2u.co.uk/help-and-support/ Kind regards

Cliente fiável

5 years ago

Excellent prompt service

Cliente fiável

5 years ago

Excellent and fast service

Highly recommended top class service

Cliente fiável

5 years ago

Dispatch took longer than I expected. It took three days for them to send out the medication. It did explain that elsewhere on the website, but I didn't see this until after I placed an order which...

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Cliente fiável

5 years ago

Very proactive but delivery could be better

Cliente fiável

5 years ago

Turn around was really quick.

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