Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Peninsula Canada Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/peninsula-canada | Feefo

A apresentar todos os 704 comentários

Cliente fiável

6 years ago

Easy to talk to and very informative. Like the regular newsletters about updates / HR responsibilities. Negative: sometimes takes time to respond back regarding documentation. Would definitely...

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Steph

Peninsula Canada

6 years ago

Thanks for your review - we do appreciate the feedback.

Data de compra: 07/07/2019

Cliente fiável

6 years ago

thought my comments above were clear enough!

direct feeback vs calls and waiting for emails i'm paying $500 per month and not really getting any value I feel

Steph

Peninsula Canada

6 years ago

Thanks for taking the time to give us your feedback. I can see that Joanne has tried to make contact with you several times in regards to your review. We'd really appreciate discussing this with you further, please contact us at client.experience@peninsula-ca.com thanks in advance.

Data de compra: 08/11/2019

Cliente fiável

6 years ago

Getting a hold of someone to change the Training Agreement was very difficult.

Steph

Peninsula Canada

6 years ago

Thanks for taking the time to give us your feedback I can see that Joanne has been in contact from our Client Experience department and we've put steps in place to make sure you are fully supported. I hope we can look to regain your confidence in Peninsula. We'd really appreciate an update, please follow option 2 below thanks in advance.

Data de compra: 08/11/2019

-1

Cliente fiável

6 years ago

Connie is a wonderful rep and quick to reply. Considering you have a 6 month cancellation policy, I would suggest that Peninsula is aware of your clients end date and initiate the contact before...

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Data de compra: 07/11/2019

Shivani Patel

6 years ago

O que Shivani Patel disse sobre Peninsula Canada:

Quick response, provide advise directly over the phone and provide follow up support in the form of templates and summary of the conversation. Feels like have expert HR in house, without the cost of...

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Kelly

Peninsula Canada

6 years ago

Hi Shivani, Thank you so much for taking the time to write us a review. We appreciate all feedback and we're so glad to hear you've been happy with our service! Regards, Kelly

Data de compra: 08/11/2019

Frances Szakaczki

6 years ago

O que Frances Szakaczki disse sobre Peninsula Canada:

They got back to me right away.

Kelly

Peninsula Canada

6 years ago

Hi Frances, Thank you very taking the time to write a review! We appreciate your feedback. Regards, Kelly

Data de compra: 07/11/2019

Cliente fiável

6 years ago

Great Health and Safety representative

The representative they sent out to discuss the new Health and Safety services - an addition to our other services with you, was excellent. She knew her stuff and was able to explain everything to...

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Kelly

Peninsula Canada

6 years ago

Hi there, Thank you for taking the time to write a review! We appreciate the feedback. Regards, Kelly

Data de compra: 04/11/2019

Suzie Spina

265 Nativio Street

6 years ago

O que Suzie Spina disse sobre Peninsula Canada:

excellent information and advise

Andrew is always there to provide me with excellent information and advise in a quick and timely fashion.

Kelly

Peninsula Canada

6 years ago

Hi Suzie, Thank you very much for taking the time to write a review! We are so happy to hear that you've had a great experience with us. I will be sure to pass the message to Andrew!Regards, Kelly

Data de compra: 04/11/2019

Maralyn Tassone

6 years ago

O que Maralyn Tassone disse sobre Peninsula Canada:

Highly professional, accessible, responsive, Appreciate the legal support and the quality of H.R. documents supplied to ensure our agency is in compliance

Kelly

Peninsula Canada

6 years ago

Hi Maralyn, Thank you very much for taking the time to write a review! We are so happy to hear that you've had a great experience with us. Regards, Kelly

Data de compra: 04/11/2019

Cliente fiável

6 years ago

Answered all concerns, followed up to make sure everything was okay, very friendly and patient.

Kelly

Peninsula Canada

6 years ago

Thank you for your review!

Data de compra: 15/07/2019

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Peninsula Canada Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?