Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Pen Underwriting UK Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/pen-underwriting | Feefo

A apresentar todos os 862 comentários

Cliente fiável

1 day ago

I was really impressed with the service provided by the team, particularly Joe, he was very quick to respond to any correspondence I sent and was very helpful particularly when some last minute change

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Cliente fiável

6 days ago

Nick Hunt was excellent despite all the queries he was prompt to respond and nothing was too much trouble.

Beth

Pen Underwriting UK

3 days ago

Thanks for your kind words about Nick. We’ll pass on your feedback.

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Cliente fiável

6 days ago

Neil was really great to work with, provided what we needed within our timescales and we were able to work together well to provide a solution for our client. It was refreshing to work with someone wh

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Beth

Pen Underwriting UK

3 days ago

Thanks for your kind words about Neil, we’re really glad you had a good experience working with us.

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Gemma Renshaw

6 days ago

O que Gemma Renshaw disse sobre Pen Underwriting UK:

Paul agreed to reduce the premium to help us secure renewal which I was grateful of. Nice to have underwriters who are helpful and available when you call.

Beth

Pen Underwriting UK

3 days ago

Thanks for your review. We’re really glad you had a good experience working with us.

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Sam Cogger

Exeter

7 days ago

O que Sam Cogger disse sobre Pen Underwriting UK:

Easy to contact and discuss risk with. Not full flexibility that you can get with underwriters of policies as they use different insurers to write their policies.

Beth

Pen Underwriting UK

3 days ago

Thank you for taking the time to review Pen Underwriting.

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Cliente fiável

7 days ago

The claim was initially repudiated, the repudiation was challenged and overturned. There was clearly cover under the policy and should not have been repudiated in the first instance. Response times

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Beth

Pen Underwriting UK

3 days ago

Thanks for sharing your feedback. We’re sorry you didn’t get the experience you expected. I have shared your feedback with our claims team.

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Cliente fiável

7 days ago

Great!

Beth

Pen Underwriting UK

3 days ago

Thanks for sharing your feedback. We really appreciate it.

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Pargeter & Associates

9 days ago

O que Pargeter & Associates disse sobre Pen Underwriting UK:

Megan Richards has been very helpful and good to work with.

Shelly

Pen Underwriting UK

8 days ago

Thanks for sharing your feedback. We really appreciate it.

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Andrea Clark

Middlesbrough

12 days ago

O que Andrea Clark disse sobre Pen Underwriting UK:

Really good service, took a bit to collate the information from the client regarding composite panels but, once we had it the quote was turned around quickly. Premium was at the level we needed it to

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Shelly

Pen Underwriting UK

8 days ago

Thanks for sharing your feedback. We really appreciate it.

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Cliente fiável

14 days ago

Very good service and prompt replies from Joe for the renewal process

Shelly

Pen Underwriting UK

8 days ago

Thanks for sharing your feedback. We really appreciate it.

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Acerca de Pen Underwriting UK

From a ‘super start-up’ of a dozen or so brands in 2015, to a single cohesive £600m GWP business, we’re setting our sights on our next milestone – to become a £1bn GWP underwriting & distribution business. We’ve already built a well-known brand, transformed ourselves operationally and created a multi-class, multi-territory virtual insurer – combining all the security and capabilities you’d expect from an insurance company with the entrepreneurial energy, niche expertise and flexibility that MGAs are known for, as well as a true market place for our brokers

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44 (0)7729 44 21 21

The Walbrook Building, 25 Walbrook, London, Greater London, EC4N 8AW, United Kingdom

Serviço de apoio ao cliente

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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Pen Underwriting UK Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?