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Packt Publishing Comentários

https://www.packtpub.com
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Bom
Serviço
3.8
/5
Produto
4.3
/5

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VP
Victim of Illegally Processed Transaction by Packt Publishing
9 years ago
Data de compra: 17/11/2015
O que Victim of Illegally Processed Transaction by Packt Publishing disse sobre Packt Publishing:
Packt Publishing
Packtk Publishing illegaly processed a transaction I never authorized on my American Express credit card on 11/29. The transaction was disputed by American Express and refunded to me on 12/8. This...

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Marimuthu
Packt Publishing
9 years ago
Hi Seth, We appreciate your feedback and thank you for giving us an opportunity to correct the problem and to meet your expectations. We found that that one of our customer relation executive had contacted you on 30th November 2015 using reference number 132457 and updated you about the transaction details with Packt. This order was basically a recurring payment for the renewal of monthly Packtlib subscription product, for which we have future pay agreement with our customers on Worldpay However, as soon as you informed us that this order was not done by you, we cancelled the order and issued refund for the amount charged on your card. If you need any assistance for your order/book from Packt, please contact us at customercare@packtpub.com and we would be glad to assist you further. Regards Packt Publishing
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Cliente fiável
9 years ago
Data de compra: 30/09/2015
Quick buy and easy to complete order. Would be great if my address and credit cards details could be stored longer and more reliably, as I often have to reenter the same data though using the same...

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Cliente fiável
9 years ago
Data de compra: 28/11/2015
Excellent. I appreciate PACKT's broad choice of top-quality books and I am very much satisfied with the customer service.
0
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Cliente fiável
9 years ago
Data de compra: 27/10/2015
Packt - Easy and instant delivery. Knowlede at your hand when you need it.
Easy and without any 'hassle'. Ordering was easy and access to my ordered product almost in 'real time'
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JS
Juergen Sauer
9 years ago
Data de compra: 03/11/2015
O que Juergen Sauer disse sobre Packt Publishing:
Alles wird gut...
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0
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Cliente fiável
9 years ago
Data de compra: 26/11/2015
Nothing here
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DL
David Lewin
9 years ago
Data de compra: 30/11/2015
O que David Lewin disse sobre Packt Publishing:
Overall feelings
I'll buy again, the only small improvement I'd ask is : for pre orders it's hard to know which book have been released when you buy many. No title is given in the notification.
0
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ME
marc elbet
9 years ago
Data de compra: 17/11/2015
O que marc elbet disse sobre Packt Publishing:
Packt Publishing
Pretty good indeed.
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Cliente fiável
9 years ago
Data de compra: 11/09/2015
Good book, terrible support
I received a book with a number of pages missing and let them know. I had to wait weeks to hear back from them - a request to prove that the pages were missing - followed by further weeks until they...

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Marimuthu
Packt Publishing
9 years ago
Hi Jerome, We appreciate your feedback and thank you for giving us an opportunity to correct the problem and to meet your expectations. Our sincere apologies for the delay in resolving your order issue with Packt. We would like to inform whenever we come across this situation, where our books are not printed correctly or if there is any damage to the books during shipment. As per policy we need to contact our printers with screenshot of the damaged order, so that they can send replacement. However, the delay in this case was because, we were experiencing some technical problem with our mail server receiving customer’s email and hence you received the replacement book late. If you need any assistance for your order/book from Packt, please contact us at customercare@packtpub.com and we would be glad to assist you further. Regards Packt Publishing
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Cliente fiável
9 years ago
Data de compra: 30/10/2015
Fast, secure, efficient. Keep it up!
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Acerca de Packt Publishing
Founded in 2004 in Birmingham, UK, Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. Working towards that vision, we have published over 7000 books and videos so far, providing IT professionals with the actionable knowledge they need to get the job done - whether that's specific learning on an emerging technology or optimizing key skills in more established tools. As part of our mission, we have also awarded over $1,000,000 through our Open Source Project Royalty scheme, helping numerous projects become household names along the way.
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Acerca de Packt Publishing
Founded in 2004 in Birmingham, UK, Packt's mission is to help the world put software to work in new ways, through the delivery of effective learning and information services to IT professionals. Working towards that vision, we have published over 7000 books and videos so far, providing IT professionals with the actionable knowledge they need to get the job done - whether that's specific learning on an emerging technology or optimizing key skills in more established tools. As part of our mission, we have also awarded over $1,000,000 through our Open Source Project Royalty scheme, helping numerous projects become household names along the way.