Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Orbital Travel Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

MW

Mr. Samueal Walker

Verificado pela Feefo

4 years ago

O que Mr. Samueal Walker disse sobre Orbital Travel:

Nile Cruise

The staff at Orbital gave us a great personal service, during a period of uncertainty for foreign travel. I would highly recommend the company.

Data de compra: 03/01/2022

0

Cliente fiável

Verificado pela Feefo

6 years ago

Orbital Travel - Excellent!

Excellent company.

Avaliações de produtos

John McCallum

Orbital Travel

6 years ago

Hello, many thanks for your very kind review. of course we were sorry that the second part of your holiday was effected by the sudden closure of air space in Egypt. We were so relieved when we finally managed to secure a flight home for our clients. Glad that you all got back safe and sound. We promise the next trip will be more relaxed during the second week ! John @ Orbital Travel

Data de compra: 09/03/2020

0

LP

Verificado pela Feefo

Reading

6 years ago

O que LP disse sobre Orbital Travel:

Blue Shadow II - Orbital Travel - Excellent

We were looked after from start to finish - excellent service. We travelled as 2 couples on the Blue Shadow II - we were on the second from top deck and the boat is fabulous - huge rooms, lovely top...

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John McCallum

Orbital Travel

6 years ago

Many thanks for taking the time and trouble to review your holiday with us. it always gives us a boost then clients are so positive about their holiday, thank you for travelling with Orbital Travel, it is much appricated. We hope to see you again one day for one of our other destinations perhaps.

Avaliações de produtos

Data de compra: 15/02/2020

0

AF

Alison Farnham

Verificado pela Feefo

6 years ago

O que Alison Farnham disse sobre Orbital Travel:

They were excellent at all stages, booking, information, tickets arriving as promised and a fantastic trip from beginning to end. Definitely 5-star x

John McCallum

Orbital Travel

6 years ago

Many thanks for your kind review, we're delighted that you enjoyed your holiday with us and everything meet your expectation. We hope to see you again one day.

Avaliações de produtos

Data de compra: 10/02/2020

0

RC

Roberta Carlton

Verificado pela Feefo

Barnet

6 years ago

O que Roberta Carlton disse sobre Orbital Travel:

Wonderful sights but disappointing boat

We did not receive our travel documents and had to get them by e mail on the day we were leaving for the holiday . The boat was sold to us as 5 stars , it was 3 star at best . The cabins were tiny ,...

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John McCallum

Orbital Travel

6 years ago

Thank you for you comments on your recent holiday, all of which are noted. We are extremely sorry that the cruise boat did not meet with your expectation.

Avaliações de produtos

Data de compra: 10/02/2020

0

Cliente fiável

Verificado pela Feefo

6 years ago

The service was good

John McCallum

Orbital Travel

6 years ago

Hi, many thanks for your feedback, sorry to hear about the condition of your hotel room we have taken this up with our suppliers and told them in no uncertain terms that our clients should not be placed into the older rooms.

Avaliações de produtos

Data de compra: 25/01/2020

0

Cliente fiável

Verificado pela Feefo

6 years ago

Was expecting better.

I have recently been on a 3 centre holiday in Eygpt. Most of the service was good but there were aspects that would have been good but spoilt by the experience later in the holiday. We were a group...

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John McCallum

Orbital Travel

6 years ago

HI there, many thanks for your comments. We would like to answer them directly to you if you allowed us to do so. It does seem that as part of a group not all of the information about the cruise and content has gotten through to you. Please contact our office so we can go through each point in detail. John @ Orbital Travel

Avaliações de produtos

Data de compra: 21/10/2019

0

PB

Peter Blades

Verificado pela Feefo

Romford

6 years ago

O que Peter Blades disse sobre Orbital Travel:

A lovely holiday in Egypt.

Jenny did an excellent job of arranging our holiday to suit our requirements. There were several programs that occurred, the Thos. Cook collapse for one. She managed to find alternative flights and...

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John McCallum

Orbital Travel

6 years ago

Thank you for taking the time and trouble to provide us with your very kind comments. We have glad that you have a good holiday with us, hope to see you again one day,

Avaliações de produtos

Data de compra: 01/11/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Overall very good interesting

Overall good but some info was inaccurate eg about getmoney on boat etc

John McCallum

Orbital Travel

6 years ago

many thanks for taking the time and trouble to send us your comments.

Avaliações de produtos

Data de compra: 21/10/2019

0

Cliente fiável

Verificado pela Feefo

6 years ago

Another lovely trip to Egypt with Orbital

I have already booked my next trip with Orbital. They offer an excellent and personalised service and are good value for money

John McCallum

Orbital Travel

6 years ago

Always a pleasure to help you with your holiday arrangements, so glad that you enjoyed your holiday with us. We look forward to seeing you again,

Avaliações de produtos

Data de compra: 21/10/2019

0

Orbital Travel Comentários

Holiday FeedbackOutros comentários a este produto (11)Ver Web site do ProdutoWonderful week on Royal Esadora - everything superb. Second week at Mercure Karnak (Lovely hotel) was cut short because of Corona Virus. All hotels and sites in Luxor were closed. The staff at...Saiba mais

FeedbackOutros comentários a este produto (2)Ver Web site do ProdutoSuperb value and quality of service - Orbital agents/guides took care of everything, made us feel safe, valued and very happy!

How was your holiday?Outros comentários a este produto (65)Ver Web site do ProdutoExcellent trip from beginning to end

How was your holiday?Outros comentários a este produto (11)Ver Web site do ProdutoThe sights are fantastic .

Holiday FeedbackOutros comentários a este produto (11)Ver Web site do ProdutoThe room at Le meridien was disappointing not very clean mould around the shower and a broken lamp. I found outI had been put in a room which hadn't been refurbished.probably because I was on my own.

Holiday Feedback.Outros comentários a este produto (11)Ver Web site do ProdutoHad I have more time in Cairo and the Mena House Hotel, I would have given a higher score.

Holiday FeedbackOutros comentários a este produto (11)Ver Web site do ProdutoThe holiday was excellent. The views of the Nile and the temples etc were breathtaking and awe inspiring. The only negatives for us were the contestant hassle from people trying to sell things that...Saiba mais

Holiday Feedback.Outros comentários a este produto (65)Ver Web site do ProdutoOvera

Holiday Feedback.Outros comentários a este produto (65)Ver Web site do ProdutoExcellent value for money and great fun. I enjoyed another brilliant Nile Cruise with orbital

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?