Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

OK To Travel Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/ok-to-travel | Feefo

A apresentar todos os 2,487 comentários

Robert

Verificado pela Feefo

1 hour ago

O que Robert disse sobre OK To Travel:

Excellent service

Easy to book and very good price and excellent cover included

Cliente fiável

Verificado pela Feefo

2 days ago

TRAVEL INSURANCE

I DID TAKE OUT INSURANCE WITH YOUR COMPANY BUT FOIND THE PRICE VERY EXPENSIVE, BUT BECAISE MY SON WAS HELPING ME AND COULD NOT SPARE MORE TIME HE SAID TO TAKE THE POLICY SO I DID. BUT £400 FOR A 10...

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Ciara

OK To Travel

1 day ago

Good morning, Thank you for leaving us feedback, and for choosing us to cover your trip to Canada. I'm sorry to hear you were dissatisfied with the price of your policy. Unfortunately, Canada is considered one of the highest-risk travel destinations, alongside the USA, due to severity of medical expenses in the event of a claim. This, along with age, are significant factors in the calculation of your travel insurance premium. Of course, we always suggest that clients shop around to find a suitable policy that meets their needs, and provide a 14-day cooling off period during which you can obtain a full refund of the premium paid, provided you have not travelled or made any claims. We hope you have a wonderful time in Canada next month, but please do let us know if you need any support in the meantime. Best wishes, Ciara

Cliente fiável

6 hours ago

HI THERE CIARA, THANKYOU FOR YOUE MESSAGE. PLEASE CAN YOU HOLD ON AS I TOOK THIS INSURANCE OUT 13 DAYS AGO AND AM COMPARING WITH OTHER COMPANIES FOR QUATES. OF YOU DO NOT HEAR FROM ME THEN YOU WILL KNOW THAT I WILL LEAVE MY QUOTE WITH YOUR COMPANY THIS TIME, BUT WILL NEVER USE YOU AGAIN AND WILL NOT RECOMMEND YOUR COMPANY TO ANYINE ELSE, KIND REGARDS, ADELE DEACON

Cliente fiável

Verificado pela Feefo

3 days ago

Good service

Rang the call agent who guided me through procedure.

Ciara

OK To Travel

2 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time i Belgium and France. Safe travels Ciara

Cliente fiável

Verificado pela Feefo

4 days ago

Great service

Excellent price and service

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Spain. Safe travels Ciara

David

Verificado pela Feefo

GBR

5 days ago

O que David disse sobre OK To Travel:

Easy to complete

Excellent easy to navigate great price

Ciara

OK To Travel

4 days ago

Hi David Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Portugal. Safe travels Ciara

Cliente fiável

Verificado pela Feefo

6 days ago

Excellent service.

The two call agent’s we spoke to were brilliant.

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. Safe travels Ciara

Cliente fiável

Verificado pela Feefo

9 days ago

First time user will use again

Site easy to use. One call to agent very quick and helpful. Call back facility very quick and useful. Quote reasonable

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for your 4 star review. We hope you have a lovely time in France Safe travels Ciara

Cliente fiável

Verificado pela Feefo

9 days ago

Agent very helpful, polite and professional , the cover is very understanding of medical conditions and very good price

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for the 5 star review. We hope you have an amazing time in Thailand. Safe travels Ciara

Moya

Verificado pela Feefo

GBR

13 days ago

O que Moya disse sobre OK To Travel:

OK To Travel stands for efficient, professional, value for money service!

Excellent, professional service. I didnt really look at website, at prefer to speak to someone. Call agents extremely helpful and dealt with my queries efficiently and promptly. Very pleased with...

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Ciara

OK To Travel

10 days ago

Hi Moya Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Italy. Safe travels Ciara

Cliente fiável

Verificado pela Feefo

15 days ago

Gillian was very efficient

Ciara

OK To Travel

15 days ago

Hi Thank you for your positive feedback and for the 5 star review, we will be sure to pass this onto Gillian. We hope you have a lovely time in France, Italy, Malta, Spain and Corsica. Safe travels Ciara

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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OK To Travel Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?