Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Octane (New) Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/octane | Feefo

CR

Colin Reay

Twickenham

3 years ago

O que Colin Reay disse sobre Octane (New):

Straightforward online ordering process.

AVL Customer Services

Octane (New)

3 years ago

Thank you for your review. I appreciate you taking the time to respond. Thank you for your subscription to Octane magazine.

Avaliações de produtos

Data de compra: 02/01/2023

0

SR

Sandra Richardson

Gauteng South Africa

3 years ago

O que Sandra Richardson disse sobre Octane (New):

brilliant gift

It was a gift for my husband, and he is over the moon, as we can't buy in South Aftrica any more, he says he couldnt have received a better gift.

AVL Customer Services

Octane (New)

3 years ago

Hi, Thank you for your review. We appreciate you taking the time to respond and we hope your husband continues to enjoy reading Octane.

Avaliações de produtos

Data de compra: 26/12/2022

1

NH

Niklas Hannah

Bad Honnef, Germany

3 years ago

O que Niklas Hannah disse sobre Octane (New):

I have still receive my first magazine. They could send the magazine?.

Subscribe. But have yet to receive my first magazine after 2 months. Please investigate why.

AVL Customer Services

Octane (New)

3 years ago

Hi, t hank you for your feedback. I am sorry to hear you're still waiting for your first issue of Octane. Rest assured, I have escalated this with our Customer Services team and they will contact you shortly with more information. Thank you for your patience while we resolve this for you.

Avaliações de produtos

Data de compra: 15/12/2022

0

PW

Paul Wirth

3 years ago

O que Paul Wirth disse sobre Octane (New):

really bad

In November 2022 i paid an amount (dont remember) to receive Octane as online and as printed. Ever since I am waiting and haven't received anything so far. Total frustration :-(((((((((((((((((

AVL Customer Services

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear that you're still waiting for your first issue of Octane. I have escalated this with our Customer Services team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Jess

PW

Paul Wirth

3 years ago

Hello and thanks for your reply (after 14 days :-((( ). I still have NOT heard nor received anything from Octane. Reminder: In November 2022 I ordered and paid a subscritption for Octane, both online and print. I STILL HAVE NOTHING. Does anybody believe this???? Please help rapidly !!!!!! Paul Wirth, Switzerland

AVL Customer Services

Octane (New)

3 years ago

Thank you for your reply. I am sorry to hear you haven't received an update. Please look out for an email later on today regarding your missing issues. We appreciate your patience as we look into this for you. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Kind regards, Jess

Avaliações de produtos

Data de compra: 16/11/2022

0

ZC

Zach Crocetti

3 years ago

O que Zach Crocetti disse sobre Octane (New):

First issue has not arrived

It has been two months and I have yet to receive an issue. Not one. Ever. In this day and age it should not take this long for a subscription to start. I enjoy the magazine however the subscription...

Saiba mais

AVL Customer Services

Octane (New)

3 years ago

I am sorry to hear you haven't received your first issue. I can confirm your subscription is starting with the February 2023 issue. A member of our Customer Service team will be in touch with more information.

Avaliações de produtos

Data de compra: 05/12/2022

0

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Michael Alessandro

3 years ago

O que Michael Alessandro disse sobre Octane (New):

I have been a subscriber for 20+ years you take over not a smooth transition no notification nothing I have to search the web to find where I can spend hundreds of US $ to get a 2 magazines yet to...

Saiba mais

Avaliações de produtos

Data de compra: 05/12/2022

0

Cliente fiável

3 years ago

Most enjoyable read

Found it all v interesting

AVL Customer Services

Octane (New)

3 years ago

Hi, I hope you are well. Thank you for your review. We appreciate you taking the time to respond and hope you continue to enjoy reading Octane. Kind regards, Jess

Data de compra: 24/11/2022

0

Cliente fiável

3 years ago

Long may these motoring icons continue running

A great read for all petrol heads that love the beauty and thrill of nostalgic motoring. Always look forward to the next issue. Much recommended.

Avaliações de produtos

Data de compra: 21/11/2022

0

Cliente fiável

3 years ago

A great magazine. Hardly any others left out there.

I get delivered about 4 issues out of 12. Whether it is UK strikes, poor Uruguay Postal Service, jealous readers "stealing" them... Octane itself is very high in presentation, quality pictures....

Saiba mais

Data de compra: 19/10/2022

0

GR

Giacomo Rossi

3 years ago

O que Giacomo Rossi disse sobre Octane (New):

Subscription supposed to be started with Jan issue. No copy delivered yet.

Kind people at Customer Service but very bad service from the Company

Avaliações de produtos

Data de compra: 20/10/2022

0

Octane (New) Comentários

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do ProdutoHaving purchased a couple of copies from a retailer, I found the content to be very much in line with my photographic interests. The obvious money saving option was to take out a subscription.

Default Campaign ActionOutros comentários a este produto (14)Ver Web site do ProdutoWEbsite was easy and ordering on line was very user friendly

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do ProdutoNo magazine has arrived since my subscription started

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do Produtoplease read customer experience above

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do ProdutoWhen will it be delivered?

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do Produto👎 Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do ProdutoGreat magazine and much anticipated read.

Default Campaign ActionOutros comentários a este produto (345)Ver Web site do ProdutoOrder made on October. Non copy yet received...

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?