Took a long time between application and approval. Not sure why it took so ...
Took a long time between application and approval. Not sure why it took so long But we got there in the end :-)
Sandra Nathaniel
NobleOak Life Limited
9 years ago
Thank you for providing us with your feedback. We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback has been escalated to be reviewed by our service team manager. Please let us know if we can in any way assist you further.
We hope to provide you with better customer service going forward.
Kind regards,
The NobleOak team
0
Partilhar
Cliente fiável
9 years ago
Excellent service by NobleOak Life Limited
All good
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Partilhar
CL
Client
Qld
9 years ago
O que Client disse sobre NobleOak Life Limited:
Very efficient
customer service was very friendly, efficient and to the point, answered all my queries.
0
Partilhar
CL
Client
9 years ago
O que Client disse sobre NobleOak Life Limited:
The product purchase was done through an agent and was seamless. The pricin...
The product purchase was done through an agent and was seamless. The pricing was competitive.
0
Partilhar
CL
Client
9 years ago
O que Client disse sobre NobleOak Life Limited:
Great
The best thing is the service and communication
0
Partilhar
Cliente fiável
9 years ago
Much better product
The process was quick, easy and much more affordable than our "real experience " was
0
Partilhar
CL
Client
9 years ago
O que Client disse sobre NobleOak Life Limited:
Excellent service by NobleOak Life Limited
Very friendly empathetic knowledgable staff. Thank you so much
0
Partilhar
Cliente fiável
9 years ago
Excellent service by NobleOak Life Limited
Great customer service.
0
Partilhar
CL
Client
9 years ago
O que Client disse sobre NobleOak Life Limited:
Excellent service by NobleOak Life Limited
excellent customer service over the phone
0
Partilhar
CL
Client
9 years ago
O que Client disse sobre NobleOak Life Limited:
very helpful staff however the process and the questions are far to convolu...
very helpful staff however the process and the questions are far to convoluted and time wasting for life insurance.
The overall process w took far too long.
Sandra Nathaniel
NobleOak Life Limited
9 years ago
Dear Stanley,
Thank you for providing us with your feedback. We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback in relation to the application process will be reviewed by our service teams.
In providing comprehensive Life insurance with upfront underwriting we are required to ask health and lifestyle questions during the application stage, based on the answer you provide we are then able to tailor your cover and premium.
At NobleOak, we believe this is the best way to provide Life insurance cover, providing certainty and absolute clarity as to what you have purchased. We like to do everything right from the start, so you will have greater certainty that you are comprehensively covered.
Please let us know if we can in any way assist you further.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
