Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Nationwide Vehicle Rentals Comentários

https://nvr.co.uk

Nationwide Vehicle Rentals is the UK’s premier vehicle hire company.

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A apresentar todos os 156 comentários

Mr. Daniel Norman

3 years ago

Suportes multimédia carregados

Friendly customer service let down by VERY poorly maintained vehicles

Ver todos os (4) suportes multimédia

O que Mr. Daniel Norman disse sobre Nationwide Vehicle Rentals:

Friendly customer service let down by VERY poorly maintained vehicles

It's difficult to say that the customer experience was good when the vehicle offered was so very bad. But, to be fair to the girls on the phone, it's not their fault. As for the min-bus... In a...

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Cliente fiável

3 years ago

Vehicle delivered on time in excellent condition and collected on time by Saf, who was friendly and efficient. I'll definitely use NVR again.

Mr. Itayi Chigovanyika

3 years ago

O que Mr. Itayi Chigovanyika disse sobre Nationwide Vehicle Rentals:

Good service

Mr.kk dibra

3 years ago

O que Mr.kk dibra disse sobre Nationwide Vehicle Rentals:

Really messed up service

They take over an 1hour to respond the phone call Secon the tell u they will give u a call and they never do !! They brought the car on 2line of petrol and they took it on 2lins of petrol And they...

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Cliente fiável

3 years ago

Drop off great, collection a bit disorganised.

Overall, the service is very good and I’d use them again. The drop off of the van went smoothly but we needed to extend the rental period by half a day and then the collection of the van seemed to...

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Mr Brian Anderson

WATFORD

3 years ago

O que Mr Brian Anderson disse sobre Nationwide Vehicle Rentals:

LATE and ZERO customer service

The delivery of my vehicle was over an hour later than the stated two hour window. There was NO contact with me to let me know if the vehicle was actually going to be delivered. I called numerous...

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Mr. james wright

3 years ago

O que Mr. james wright disse sobre Nationwide Vehicle Rentals:

poor timings...3 hours late on the delivery date...5 hours late on pick up day

Cliente fiável

3 years ago

Poor customer service , missing security deposit

Really poor / slow process on returning security deposit. It’s been 2 weeks since my rental and it still hasn’t been credited to my account. I won’t use the service again.

Mr. Mark Deacon

3 years ago

O que Mr. Mark Deacon disse sobre Nationwide Vehicle Rentals:

All went well apart from delay in recieving van luckily we had two days to

Service was great, apart from van being delivered 4 hours later than estimated, van was excellent and perfect for moving house and was picked up on estimated time and date with no problems

Cliente fiável

3 years ago

Nothappy

Late to deliver the vans and late to collect the van and now they have not refunded the deposit.

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