Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Minerva Hearing Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

MH

Minerva Hearing

6 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Excellent service

Daughter required moulded ear plugs for competitive swimming. Excellent service (within 2 days we had had them made - brilliant!). Many thanks. Would definitely recommend.

Avaliações de produtos

Data de compra: 05/08/2019

0

MH

Minerva Hearing

6 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Mi Bike ear plugs failed due to water ingress

Initial service was very good but when my Mi Bike ear pieces failed due to water ingress after 12 months I did not expect to have to pay what I paid for a replacement set.

Pernille

Minerva Hearing

6 years ago

Dear Richard, I am sorry that your experience with us didn't quite match your expectations. Thank you for bringing this to our attention. We'll strive to do better. Unfortunately, ear wax is very individual and that is why we always recommend to our customers to look after their products. Testing in our lab confirmed both ear pieces have failed due to moisture ingresses which is a result from the product not being left to dry out properly. As this is not covered by our warranty policy we have offered a brand new pair with a very special price and I hope that you will be satisfied with it. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

Avaliações de produtos

Pernille

Minerva Hearing

6 years ago

Dear Richard, once again I am sorry that you felt disappointed with our products. All our products are designed for different environment and use, including the IEM's for Biking. As I have mention moisture ingress is not covered by our warranty policy due to it being very individual. To avoid this we always recommend to our customers to look after their products. I hope that the new set that you have purchased from us foe a very special price will last for a long time. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

Data de compra: 28/08/2019

0

Cliente fiável

7 years ago

Pleasant customer journey.

Good service provided - time was taken for me to have a personal appointment where I could choose the right product and discuss any concerns I had.

Avaliações de produtos

Data de compra: 22/03/2019

0

MH

Minerva Hearing

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

The original ear impressions had to be done three times before a usable set was made. The completed plugs were sent to the wrong address. Having said that, Minerva tried hard to put things right...

Saiba mais

Avaliações de produtos

Data de compra: 07/03/2019

0

MH

Minerva Hearing

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Good service, good product. Can't ask for more

Good personal service, including after-sales, and they always turn orders around quickly. Mi-Performer Pros sound just about perfect.

Data de compra: 25/03/2019

0

MH

Minerva Hearing

Penarth

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Comfortable and effective to wear.

They are very helpful and, relatively local the where I live, which makes using them all the easier that some alternative providers. The earplugs are very comfortable even with a tight fitting...

Saiba mais

Avaliações de produtos

Data de compra: 20/11/2018

0

MH

Minerva Hearing

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Easy to talk to. explained what I wanted and they help me achieve that

Avaliações de produtos

Data de compra: 24/10/2018

0

MH

Minerva Hearing

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Excellent

Very professional Ear plugs were made in 4 days

Avaliações de produtos

Data de compra: 29/10/2018

0

MH

Minerva Hearing

Worcestershire

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Good product and price. Service issues.

The order process via the website was straightforward and the price, with the discount on offer, was competitive. Finding a mutually convenient date to have my ear mouldings made at the most...

Saiba mais

Avaliações de produtos

Data de compra: 14/09/2018

0

MH

Minerva Hearing

7 years ago

O que Minerva Hearing disse sobre Minerva Hearing:

Great, thanks

Always helpful customer service, very knowledgeable about different mould types.

Avaliações de produtos

Data de compra: 26/09/2018

0

Minerva Hearing Comentários

Non-filtered Splash ProtectionOutros comentários a este produto (2)Ver Web site do ProdutoExcellent very robust moulded ear plugs keeps out the water!

Custom Made In-Ear-Monitor for Biking, made in siliconeOutros comentários a este produto (5)Ver Web site do ProdutoI did not expect ear pieces that are sold for use on a motorbike to fail so easily due to water ingress, you do get wet on a motorbike!!

Filtered Noise ProtectionOutros comentários a este produto (7)Ver Web site do ProdutoGreat product, does what is says on the tin. The ear looks and feels great. My only criticism would be optional the elastic cord which only comes in white and has a tendency to discolour.

Non-filtered Noise ProtectionOutros comentários a este produto (4)Ver Web site do ProdutoExcellent products, Takes a while to work out how to put them in comfortably and correctly.

Non-filtered Splash ProtectionOutros comentários a este produto (1)Ver Web site do ProdutoVery effective at keeping water out if worn correctly. Highly recommended. Difficult at first to put in comfortably and correctly until you have worked out how.

Custom Made Multi-Driver In-Ear-Monitor, made in SiliconeOutros comentários a este produto (1)Ver Web site do ProdutoA1×+++++++++++++++++×++×++××××

Filtered Noise ProtectionOutros comentários a este produto (1)Ver Web site do ProdutoVery good quality product

Non-filtered Noise ProtectionOutros comentários a este produto (4)Ver Web site do ProdutoFor someone else. No complaints I think she likes them

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?