Midfurn Furniture Superstore Comentários

Thank you for your response, we are very sorry to hear that you have scratched legs, we were not made aware of this at any stage until we read your review,we were asked not to fit legs on delivery as your room was not ready and suite was stored in conservatory, you have fitted legs yourselves, as you know the store owner has contacted you today and ordered two replacement legs for you, in addition you have said you were expecting four scatter cushions and not two, this is not mentioned on your order, as a gesture of goodwill and to show how much we appreciate your custom, we have ordered two additional scatter cushions for you from our supplier, Parker knoll upholstery. We apologize for any inconvenience this may have caused and we will contact as soon as items arrive and look forward to meeting you in store in the future. Jeremy speed

Thank you very much indeed for your comments, we hope you have many years enjoying your Stressless furniture and really appreciate you taking the time to review the service you have received, we look forward to seeing you in the store when you want other furniture for your home. Jeremy speed

Dear Mr and Mrs Godwin Great to hear that all has gone well with your British made Andrena furniture and we really appreciate your lovely comments,we hope to see you in the store in the future. Jeremy speed

Dear Mr and Mrs Moss Thank you for your great review,Sherborne really is superb british made upholstery and we hope you enjoy it for many years, please come in and see us in the future and we will always try our very best to ensure that you have exactly the same shopping experience. Jeremy speed

Thank you for your positive feedback, look forward to seeing you in the future. Jeremy speed

Dear Mr Mr and Mrs Marshall Very good to hear how happy you are look forward to seeing you in the future. Jeremy speed

Delighted to hear that you have enjoyed shopping with us, and we hope to see you in the store in the near future. Jeremy speed

Dear Mr and Mrs Judson I can only apologise if you feel you unhappy with your delivery time on your Hypnos bed, we do really strive to give an excellent delivery service, we ask customers that need to know a time to ring the store at 10 am on the day of delivery and we are then able to confirm if we are delivering am or pm, this is different to many other retailers who make you wait in all day, I can also see from your order that we also gave you free delivery, assembly of goods included and we remove all packaging. We give all our customers a white glove delivery service as this is the final part of your purchase and know that this is far superior to many other retailers who don't offer that type of service. However if your item was late and you were not kept informed this is not our normal service and we are extremely sorry. We do hope that you will visit us at the store again and I am sure that we can restore our excellent reputation with yourselves. Thank you very much for your order and I hope you are delighted with your luxury Hypnos bed. Jeremy speed

Thank you for your feedback,hope to see you in the store again. Jeremy speed

Dear Mr and Mrs Campbell Great to hear you are happy,hope to see you again in the future Jeremy speed