Not knowing what to expect, what I can say is that everything went very well with the trip. Every hotel identified the luggage pick up and drop off location, and there were no issues with luggage...
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GD
Gillian Davies
Verificado pela Feefo
Massachusetts
2 years ago
O que Gillian Davies disse sobre Macs Adventure:
Macs Adventures
Macs Adventures staff are very helpful, and the hiking maps they provide are excellent. We enjoyed our hiking in the Mont Blanc region.
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DR
David Rees
Verificado pela Feefo
2 years ago
0
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Cliente fiável
Verificado pela Feefo
2 years ago
Excellent Service
Macs went above and beyond to help me organize my trip. The team was professional, and everything was clearly communicated and organized. This was my first time using a service like Macs, and I would...
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Amara
Macs Adventure
2 years ago
Thank you so much for your kind words! We're delighted to hear that your first experience with Macs Adventure was such a positive one. It’s fantastic to know that our team’s professionalism and clear communication helped make your trip smooth and enjoyable.
We’re thrilled that we could handle the logistics so you could relax and fully enjoy your adventure. We hope to welcome you on another adventure soon!
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VM
vittorio Masiero
Verificado pela Feefo
Milan
2 years ago
O que vittorio Masiero disse sobre Macs Adventure:
Walk part of the coastal path
Everything went smooth and as planned the lady i have been in touch has done an excelent job.
Thank you
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We're so glad to hear that everything went smoothly and as planned on your trip. It’s wonderful to know that the representative you worked with did an excellent job.
We truly appreciate you taking the time to share your experience, and we hope to assist you with more adventures in the future!
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ET
Elaine Taylor
Verificado pela Feefo
2 years ago
O que Elaine Taylor disse sobre Macs Adventure:
emergency contact no one answers
Hotels were great but emergency numbers given to contact Mac adventures or the hotel if something went wrong on hike no one answer the number given we were on our own even trying to contact Mac in...
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Amara
Macs Adventure
2 years ago
Thank you for bringing this to our attention. We’re truly sorry to hear about the difficulties you faced with the emergency contact numbers and the lack of response when you needed assistance. This is not the level of service we aim to provide, and we understand how frustrating it must have been, especially in such challenging circumstances.
We investigated this and have found some issues with our telephone system, we have since addressed and fixed the problem. I apologize this has impacted your experience.
If you’re unable to reach us by phone while on your trip, please don’t hesitate to send us an email. We monitor our email closely during office hours and will respond promptly to assist you. Your experience is important to us, and we’re committed to improving our support to ensure that future travelers receive timely help when needed.
We’re glad to hear that Kern at the Drover Inn was able to assist you, and we appreciate your understanding in this situation. Your feedback is crucial in helping us address these issues and enhance our services.
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KA
Karen
Verificado pela Feefo
Zürich
2 years ago
O que Karen disse sobre Macs Adventure:
Professional Self-guided Tour Service for West Highland Way
It was my first time using Macs Adventure to set up a hiking tour of the West Highland Way. The representatives were professional and always available. Replies were made promptly and everyone is...
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Macs Adventure
2 years ago
Thank you so much for your feedback! We're thrilled to hear that your first experience with Macs Adventure on the West Highland Way was such a success. It’s great to know that our team’s professionalism, prompt replies, and friendliness made a positive impact on your trip.
We’re also glad that you found the app and materials helpful, both online and offline. We’ve put a lot of effort into our digital tools, so it’s fantastic to hear they contributed to a smooth experience.
Thank you again for choosing Macs Adventure, and we hope to help you plan many more adventures in the future!
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KR
Kitty Ratzlaff
Verificado pela Feefo
Asheville, nc
2 years ago
O que Kitty Ratzlaff disse sobre Macs Adventure:
Loved our Mac’s Adventure hike!
We really enjoyed our hike along Hadrian’s Wall path with Mac’s Adventures! The app worked as it should, the route and map was easy to follow, the B&B’s were consistently comfortable and enjoyable,...
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0
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Cliente fiável
Verificado pela Feefo
2 years ago
App works
Hotel choice good
Bag moving service
Amara
Macs Adventure
2 years ago
Thank you for your feedback! We’re glad to hear that the app worked well, the hotel choices were good, and that the baggage transfer service was helpful. We hope everything came together to make your trip smooth and enjoyable. Looking forward to helping you plan your next adventure!
0
Partilhar
FL
Francois Luks
Verificado pela Feefo
Barrington, RI
2 years ago
O que Francois Luks disse sobre Macs Adventure:
Self-guided bike trip in the Cotswolds
Exactly as advertised; the bikes were excellent and in great condition, the hotels were perfect, the pick-up and delivery times were respected. Great vacation.
The MACAdventures app worked very well,...
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Amara
Macs Adventure
2 years ago
Thank you for sharing your experience! We're thrilled to hear that everything went exactly as advertised, from the excellent bikes and perfect hotels to the timely pick-up and delivery services. It’s great to know the Macs Adventure app worked well offline too. We’re glad you had a wonderful vacation and look forward to assisting with your next adventure!
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
