Highly recommended! Excellent app and memorable accomodations
We loved the places that we stayed–lovely rooms and great breakfasts! Also, the Macs app was really well done. There are both written directions and off-line maps that give you a pretty accurate...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that you enjoyed your accommodations and the breakfasts! It’s great to know that you found the Macs app helpful, especially with its written directions and offline maps. We strive to provide the best tools for a smooth hiking experience. We hope to welcome you on your next adventure!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Very helpful and prompt attention to any queries. Great app and website. Would recommend that there is more detailed information regarding the grading and topography of S.Cuthbert’s Way walk...
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0
Partilhar
MM
Murray Montgomery
Verificado pela Feefo
Jersey
1 year ago
O que Murray Montgomery disse sobre Macs Adventure:
Review of third trip with Macs Adventures.
This was my third trip with Mac Adventure's and at best the service was adequate but not as good as it used to be. The service used to make me feel like a customer whose needs were listened to...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your feedback about your recent experience with Macs Adventure. We’re sorry to hear that this trip didn’t live up to the standards you’ve come to expect from us. It’s disheartening to learn that the personal service and attention to detail you’ve appreciated in the past seemed lacking this time around.
We understand how frustrating it must have been to feel like your booking was handled by someone unfamiliar with your preferences and trip details. The B&B experience you mentioned sounds particularly disappointing, and we've already shared this feedback with our team for further review.
We do send a post-trip review email, which was sent to you on September 17th. We apologize if you weren’t able to access it and have resent it now. Your feedback is incredibly important to us, and we’d love to hear your thoughts to help us improve where needed.
We hope that future trips will return to the level of care and attention you’ve previously enjoyed.
3
Partilhar
PA
Patricia
Verificado pela Feefo
Herefordshire
1 year ago
O que Patricia disse sobre Macs Adventure:
Hadrian’s cycle way - coast to coast
Fantastic trip
Thoroughly recommend it
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
The lodging was excellent, the app worked great, all the connections worked. They’re easy to work with!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Cotswold Way
Cotswold Way was our first trip with Macs. We have been most impressed from organising to the trip itself. The information pack, accommodation, baggage transfers all worked smoothly. Their app is...
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Macs Adventure
1 year ago
Thank you for sharing your experience with us! We’re thrilled to hear that your first trip with Macs Adventure on the Cotswold Way was such a success. It's wonderful to know that you found the information pack, accommodations, and baggage transfers to be smooth and efficient. We're especially glad that you enjoyed the app and its offline features, along with the detailed itineraries and recommendations. Your feedback means a lot to us, and we look forward to helping you plan your next adventure!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Excellent service . Some delays in replying to emails but the trip itself went very smoothly .
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're glad to hear that you had an excellent experience during your trip and that everything went smoothly. We apologize for any delays in our email responses and appreciate your patience. Your input is valuable to us, and we’ll work on improving our communication. We hope to assist you with your future adventures!
1
Partilhar
KF
Kitty O’Flynn
Verificado pela Feefo
Belleville Ontario
1 year ago
O que Kitty O’Flynn disse sobre Macs Adventure:
This was my first trip using a travel company. Two girlfriends and I turned 60 and wanted an adventure but not something that would cause injuries 😂. Your excellent variety of trips allowed us to...
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1
Partilhar
KP
Kathy Price
Verificado pela Feefo
Seattle
1 year ago
O que Kathy Price disse sobre Macs Adventure:
An Exciting Adventure and Great Accomplishment!
We received prompt replies from Macs every time we emailed with our (mostly inane-ha ha) questions. At one point while out on the trip, my husband discovered an error in the walking route and...
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0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Great trek; great time
Well-designed hike, great app. A worry-free, but by no means easy, trek. Every day showed us new vistas and terrain. Thoroughly enjoyed and will book again!
Amara
Macs Adventure
1 year ago
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the hike and found the app helpful in making it a worry-free experience. It’s great to know that the trek brought you new and exciting vistas each day! We can't wait to help you plan your next adventure—looking forward to seeing where your next journey takes you!
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
