Great communication and flawless planning. Thanks for arranging the sunny day for Rannoch Moor.
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Cliente fiável
12 years ago
We were very pleased with the customer service prior to our travel. However we were…
We were very pleased with the customer service prior to our travel. However we were chiefly disappointed with the the hotel we were booked in for two nights at the start of our holiday in Chepstow. ...
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Cliente fiável
12 years ago
Customer Service prior to our travel was excellent. However the some of Hotel accommodation was of an extremely poor standard.
Cliente fiável
12 years ago
Once again customer service prior to travel was very good. Some of the accommodation very poor. Based on this we will not be travelling with Mac adventures in the future.
Macs Adventure
Macs Adventure
12 years ago
Many thanks for your feedback, this is most appreciated and allows us to move forward in maintaining and improving the service. Following on from our personal correspondence I am delighted that we have been able to resolve the issue and I hope that you have a marvellous Summer
Kind Regards
Dan
Macs Adventure
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Cliente fiável
12 years ago
Macs Adventure gave us the ultimate service. The places they picked was great, service offered…
Macs Adventure gave us the ultimate service. The places they picked was great, service offered fantastic
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Cliente fiável
12 years ago
Only one complaint and that was our accommodation at Kingshouse No2 Cottage it was very…
Only one complaint and that was our accommodation at Kingshouse No2 Cottage it was very disappointing to arrive after a 20mile walk to find the place you are staying
not smelling very fresh and that...
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Cliente fiável
12 years ago
Well organised and good value
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Cliente fiável
12 years ago
Fantastic holiday, can't recommend it highly enough.
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Cliente fiável
12 years ago
We chose the 'Best of Pembrokeshire' walk from Dale to St Davids over one week.…
We chose the 'Best of Pembrokeshire' walk from Dale to St Davids over one week. We were lucky to have good weather but would recommend careful contingency planning as sections of the walk are very...
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Cliente fiável
12 years ago
Just a quick additional note: the book we got with the walk information was quite useful, but the map was not that great and we brought a 1:25000 Ordnance Survey map as a matter of course. These contain MUCH more information like escape paths in case of good weather and additional route options. Visitors to the UK might not know about these and it would be helpful to give them the choice.
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Cliente fiável
12 years ago
Good information on website and good sales service. In practice some communications were lost between…
Good information on website and good sales service. In practice some communications were lost between Macs and the local agent: first the two dinners 'included' on the tour package were not included...
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0
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Cliente fiável
12 years ago
Macs Adventures sent me a trip questionnaire "How did we do" which I completed. My…
Macs Adventures sent me a trip questionnaire "How did we do" which I completed. My understanding is that the questionnaire goes to their marketing department, but the people on the sales desk (the...
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0
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Cliente fiável
12 years ago
The accommodations they chose for us were very good and matched our requests. The directions…
The accommodations they chose for us were very good and matched our requests. The directions for the walk were abysmal and we got lost several times on the Bonassola cinque terra walk. They need to...
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