Terrible service. The order number does not work on the return website and customer service is not replying my emails. I also don’t understand how they sent me an item with such an obvious tear. The...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're sorry to hear about your experience and the issues with your damaged item, return, and customer service. This is not the standard we aim to provide, and we appreciate you bringing these concerns to our attention.
1
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Poor Quality Fabric
Packages always arrive quickly to the US. No issues there. It just becomes very expensive to order items, then have to pay $22 to ship them back. Many times I just donate the items I don't care for...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're pleased your orders arrive quickly, but we're sorry the fabric quality and return shipping costs have been disappointing. We appreciate your comments and will share them with the relevant teams.
1
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Entire Order was Incorrect & Poor Quality (4 Skirts)
Entire order was wrong & was sized up. Material is very thin & cheap & working on an exchange to correct is nearly impossible. One skirt arrived with a two inch hole on the seam from poor...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're very sorry to hear your order arrived incorrectly and did not meet your expectations for quality. We appreciate you bringing these issues to our attention and will share your comments with the relevant teams to help improve our products and service.
0
Partilhar
BA
Barb
Verificado pela Feefo
CAN
1 month ago
O que Barb disse sobre Long Tall Sally:
Stylish wear for the tall woman
It would be great to connect with a human by phone as once was, but no difficulties with these purchases
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Summer trousers
Plenty of updates about delivery_time and delivered to store of my choice so no delivery charge
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Parcels arrived as expected
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
My purchases were dispatched quickly, the communication was accurate.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.