I received the materials but having difficulty trying to return a few items
0
Partilhar
Cliente fiável
Verificado pela Feefo
27 days ago
I already have !
Very fast delivery compared to most online purchases! I was surprised!
0
Partilhar
HA
Hazel
Verificado pela Feefo
GBR
27 days ago
O que Hazel disse sobre Long Tall Sally:
Arms too short
Refund was made quickly - but order took 3 weeks and 3 chasers to secure the order in the first instance - and no explanation or apology from LTS re the delay - I buy a lot of clothes from LTS and...
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Katie
Long Tall Sally
27 days ago
Thank you for your feedback. We’re pleased to hear that your refund was processed quickly, but we’re very sorry for the significant delay with your order and the lack of communication.
We completely understand your disappointment, especially as you’ve been a loyal LTS customer and this is the first time you’ve experienced such poor service from us. We sincerely apologise that you had to chase your order three times and that you were not given an explanation or apology for the delay.
We really appreciate your continued support and will take your feedback on board.
0
Partilhar
Cliente fiável
Verificado pela Feefo
27 days ago
The delivery was excellent
Katie
Long Tall Sally
27 days ago
Thank you for your lovely feedback! We’re delighted to hear that you were happy with the delivery service.
We really appreciate you taking the time to share your experience with us.
0
Partilhar
BA
Barb
Verificado pela Feefo
CAN
27 days ago
O que Barb disse sobre Long Tall Sally:
Happy to have LTS!
There had been a strange mix up with online billing- LTS quickly corrected this and reassured me- I am grateful with how quickly they responded, even when I cannot telephone them directly- the email...
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0
Partilhar
Cliente fiável
Verificado pela Feefo
27 days ago
Very Stylish
Good
0
Partilhar
KR
Karen Robinette
Verificado pela Feefo
USA
27 days ago
O que Karen Robinette disse sobre Long Tall Sally:
returns not customer friendly
Katie
Long Tall Sally
27 days ago
Thank you for your feedback. We’re sorry to hear that you found our returns process difficult and not customer-friendly.
We appreciate you sharing your experience and will take your comments on board.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.