I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
Charlotte
Lisa Angel
8 days ago
I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
Charlotte
Lisa Angel
8 days ago
I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
Charlotte
Lisa Angel
8 days ago
I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
Charlotte
Lisa Angel
8 days ago
I am sorry to hear of your disappointment of the bracelet tarnishing.
We offer a 1 year warranty which is set because that period covers any defects that might appear. Tarnishing, however, is generally considered a natural result of wear, exposure and the way that the item is cared for which is why it isn't covered beyond the initial warranty period.
All metals, especially plated items react differently depending on the environment they are exposed to and everyone's skin. Tarnishing isn't a sign of poor quality, it's a natural chemical reaction which varies from person to person due to everyone's skin having unique PH levels and natural oils.
We are not able to repair tarnishing or replate items.
Unfortunately, due to the item being over 2 years outside of our warranty, you was provided a goodwill 15% discount, however we are unable to replace or refund the bracelet.
I've bought various items firm Lisa angel and have never been disappointed .
Should you ever need to contact them they are always super helpful plus great service.
Charlotte
Lisa Angel
8 days ago
Hi there, thank you for your feedback. We love to hear from our customers, even more so when it is such kind words. Thanks Charlotte @ Lisa Angel
Avaliações de produtos
Charlotte
Lisa Angel
8 days ago
Hi there, thank you so much for your kind words. I am pleased you like our products. Thanks, Charlotte @ Lisa Angel.
Very good service. I purchase a lot of products from Lisa Angel and recently my necklace and bracelet broke and the service was brilliant as they replaced my necklace and let me pick a new bracelet...
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Charlotte
Lisa Angel
8 days ago
Hi there, thank you for taking the time to leave us a review. I am so pleased that our team has been able to help you and they will be over the moon with this feedback! I hope you love your item. Charlotte @ Lisa Angel
Avaliações de produtos
Charlotte
Lisa Angel
8 days ago
Hi there, thank you for your feedback! I am so pleased to hear that you love your goodies. Thanks, Charlotte @ Lisa Angel
Charlotte
Lisa Angel
8 days ago
Hi there, thank you so much for your review. I hope that the recipient loves their card! Charlotte @ Lisa Angel
Charlotte
Lisa Angel
8 days ago
Hi there, thank you so much for your kind words. I am pleased you like our products. Thanks, Charlotte @ Lisa Angel.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
