Excellent service, was promptly called after items paid for were found to be out of stock. I was informed they would be 4 to 6 weeks and offered a refund, I declined and said I'd wait. They arrived...
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Avaliações de produtos
Data de compra: 29/06/2020
0
Partilhar
DV
David Vickers
Verificado pela Feefo
6 years ago
O que David Vickers disse sobre Keen's Tackle and Guns:
Lots of excuses. Did not phone back
Still waiting for item 2 weeks later!!!
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Avaliações de produtos
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Data de compra: 17/07/2020
0
Partilhar
DF
Damien Foote
Verificado pela Feefo
6 years ago
O que Damien Foote disse sobre Keen's Tackle and Guns:
Brilliant company. Quick response to inform me of available stock of braid and sent out my new rod the following day - allowing me to put a bend in the rod at the weekend.
Great service at a great...
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Avaliações de produtos
Data de compra: 20/07/2020
0
Partilhar
DT
Daniel Thorpe
Verificado pela Feefo
pontypridd
6 years ago
O que Daniel Thorpe disse sobre Keen's Tackle and Guns:
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
